Field Excellence Manager

Novartis Portugal; Sintra; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Novartis Portugal is seeking a Field Excellence Manager to strengthen data-driven field execution across Commercial and Value & Access teams. You will own incentives, analytics, governance, and optimization to drive high-performing field operations.

The role covers territory design, call planning, CRM enablement, and AI-powered platform initiatives, collaborating with multiple functions to transform field execution.

Qualificações

• 5–7 years experience in Field Excellence, Commercial Operations, Sales Force Effectiveness, CRM, or advanced analytics.
• Strong analytical mindset with the ability to translate insights into business impact.
• Hands-on expertise in CRM platforms, incentive schemes, and field force operations.
• Excellent stakeholder management and influencing skills.
• Passion for continuous improvement, innovation, and digital transformation.
• University degree in business, management, finance, engineering, life sciences, economics or a related field.

Responsabilidades

• Own the end-to-end field incentive process, from analytics and performance measurement to governance, calculations, and continuous optimization, enabling high-performing field teams.
• Drive territory design, call planning, and field force effectiveness.
• Lead CRM and field platform enablement, including AI-powered capabilities.
• Partner with Commercial, V&A, Finance, Integrated Insights, and DAP teams.
• Simplify, automate, and continuously improve field execution processes.

Formação académica

University degree in business, management, finance, engineering, life sciences, economics or a related field

Descrição da oferta de emprego

Summary

Are you passionate about transforming data into action, enabling high-performing teams, and driving operational excellence in a complex and fast-paced environment?

At Novartis Portugal, we're looking for a Field Excellence Manager to play a pivotal role in strengthening data-driven and compliant field execution across our Commercial and Value & Access organizations. This is a unique opportunity to sit at the intersection of analytics, field operations, CRM enablement, incentives, and digital transformation.

About The Role

What you'll do

• Own the end-to-end field incentive process, from analytics and performance measurement to governance, calculations, and continuous optimization, enabling high-performing field teams
• Drive territory design, call planning, and field force effectiveness
• Lead CRM and field platform enablement, including AI-powered capabilities
• Partner with Commercial, V&A, Finance, Integrated Insights, and DAP teams
• Simplify, automate, and continuously improve field execution processes

What We're Looking For

• 5–7 years’ experience in Field Excellence, Commercial Operations, Sales Force Effectiveness, CRM, or advanced analytics
• Strong analytical mindset with the ability to translate insights into business impact
• Hands-on expertise in CRM platforms, incentive schemes, and field force operations
• Excellent stakeholder management and influencing skills
• Passion for continuous improvement, innovation, and digital transformation
• University degree in business, management, finance, engineering, life sciences, economics or a related field

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)