Field Excellence Manager: Data-Driven Ops & CRM Enablement

Novartis; Sintra; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Novartis Portugal is seeking a Field Excellence Manager to strengthen data-driven field execution across Commercial and Value & Access, spanning analytics, CRM enablement, incentives, and digital transformation.

You will own the end-to-end field incentive process, drive territory design and field force effectiveness, and lead CRM initiatives with AI-powered capabilities, collaborating with multiple teams to simplify and optimize field operations.

Qualificações

• 5-7 years' experience in Field Excellence, Commercial Operations, Sales Force Effectiveness, CRM, or advanced analytics.
• Strong analytical mindset with the ability to translate insights into business impact.
• Hands-on expertise in CRM platforms, incentive schemes, and field force operations.
• Excellent stakeholder management and influencing skills.
• Passion for continuous improvement, innovation, and digital transformation.
• University degree in business, management, finance, engineering, life sciences, economics or a related field.

Responsabilidades

• Own the end-to-end field incentive process, from analytics and performance measurement to governance, calculations, and continuous optimization, enabling high-performing field teams
• Drive territory design, call planning, and field force effectiveness
• Lead CRM and field platform enablement, including AI-powered capabilities
• Partner with Commercial, V&A, Finance, Integrated Insights, and DAP teams
• Simplify, automate, and continuously improve field execution processes

Conhecimentos

Analytical Thinking

Cross-Functional Collaboration

Digital Marketing

Sales

Stakeholder Engagement

Waterfall Model

Formação académica

University degree in business, management, finance, engineering, life sciences, economics or a related field

Ferramentas

CRM platforms

Descrição da oferta de emprego

Novartis Portugal is seeking a Field Excellence Manager to strengthen data-driven field execution across Commercial and Value & Access, spanning analytics, CRM enablement, incentives, and digital transformation.

You will own the end-to-end field incentive process, drive territory design and field force effectiveness, and lead CRM initiatives with AI-powered capabilities, collaborating with multiple teams to simplify and optimize field operations.