Field Excellence Manager: Analytics & CRM Enablement

PT05 (FCRS = PT005) PT Pharma; Sintra; Presencial; EUR 50 000 - 65 000; Tempo integral

Resumo da oferta

Novartis Portugal is seeking a Field Excellence Manager to drive data-driven field execution across Commercial and Value & Access. You will own incentive analytics, optimize territory design, and lead CRM enablement in a fast-paced setting.

The role requires 5–7 years in related fields, strong analytics, and cross-functional collaboration, with a focus on continuous improvement and digital transformation.

Qualificações

• 5–7 years’ experience in Field Excellence, Commercial Operations, Sales Force Effectiveness, CRM, or advanced analytics.
• Strong analytical mindset with the ability to translate insights into business impact.
• Hands-on expertise in CRM platforms, incentive schemes, and field force operations.
• Excellent stakeholder management and influencing skills.
• Passion for continuous improvement, innovation, and digital transformation.
• University degree in business, management, finance, engineering, life sciences, economics or a related field.

Responsabilidades

• Own the end-to-end field incentive process, from analytics and performance measurement to governance, calculations, and continuous optimization.
• Drive territory design, call planning, and field force effectiveness.
• Lead CRM and field platform enablement, including AI-powered capabilities.
• Partner with Commercial, V&A, Finance, Integrated Insights, and DAP teams.
• Simplify, automate, and continuously improve field execution processes.

Conhecimentos

Analytical Thinking

Stakeholder Engagement

Stakeholder Management

Cross-Functional Collaboration

Project Management

Project Planning

Sales

Digital Marketing

Brand Awareness

Business Analytics

Waterfall Model

Formação académica

University degree in business, management, finance, engineering, life sciences, economics or a related field

Ferramentas

CRM platforms

Descrição da oferta de emprego

Novartis Portugal is seeking a Field Excellence Manager to drive data-driven field execution across Commercial and Value & Access. You will own incentive analytics, optimize territory design, and lead CRM enablement in a fast-paced setting.

The role requires 5–7 years in related fields, strong analytics, and cross-functional collaboration, with a focus on continuous improvement and digital transformation.