Restaurant Supervisor M/F - Hotel Infante Sagres

Infante Sagres; Porto; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Training & career development

Global mobility across venues

Staff discounts

Job summary

Hotel Infante Sagres Restaurant in Porto opens at the end of 2026 as the signature dining destination of the city's first five-star hotel. You will oversee operations, ensure impeccable service, and lead the restaurant team under the Restaurant Manager.

You speak Portuguese and English, have supervisory restaurant experience, and bring strong leadership. Flexibility to work evenings, weekends and holidays is required to support a busy hospitality calendar.

Qualifications

• Candidate with experience in a supervisory role within a restaurant or similar venue.
• Strong leadership and organizational skills with the ability to motivate a team.
• Excellent hospitality and customer service mindset, with Portuguese and English proficiency.

Responsibilities

• Oversee restaurant operations to ensure smooth daily running and high-quality service.
• Train, supervise and develop the restaurant team, supporting the Manager's training plan.
• Manage administrative tasks including payroll, inventory, and regular reporting on activities.
• Ensure Health & Safety compliance and maintain a welcoming guest-focused environment.

Skills

Leadership

Organizational skills

Customer service

Portuguese language

English language

Job description

About Us

Founded in 2007 by childhood friends Olivier Bon, Pierre-Charles Cros, and Romée De Goriainoff, and joined by Xavier Padovani in 2010, Experimental has redefined the codes of hospitality by offering a unique experience of contemporary elegance and warmth to a discerning international clientele.

About Us

Founded in 2007 by childhood friends Olivier Bon, Pierre-Charles Cros, and Romée De Goriainoff, and joined by Xavier Padovani in 2010, Experimental has redefined the codes of hospitality by offering a unique experience of contemporary elegance and warmth to a discerning international clientele.

Renowned for bringing the cocktail bar culture to Paris, the group now operates cocktail bars, wine bars, restaurants and, since 2015, hotels.

Over the years, its destinations have expanded from major European capitals such as Paris, London, and Rome to more seasonal locations like Ibiza and Menorca in the summer, or Verbier and Val d’Isère in the winter. The group also has properties in Venice, New York, Biarritz, and the Cotswolds.

Experimental service philosophy is built around three core principles: the quality of the products, the precision of the service, and the genuine warmth of our welcome.

About Hotel Infante Sagres Restaurant

Opening at the end of 2026 in the heart of Porto's historic city centre, Hotel Infante Sagres' restaurant will be the signature dining destination of the city's first five-star hotel.

Designed by interior designer Dorothée Meilichzon, the restaurant will offer a warm, elegant and joyful setting where Experimental's spirit of hospitality meets the richness of Portuguese cuisine and products.

Join Experimental and be part of an opening where creativity, passion and the joy of hospitality come together on the Porto scene.

About The Position

Under the supervision of the Restaurant Manager, your main responsibilities will include:

Operational management

• Oversee operations of the restaurant, ensuring the smooth running of the venue.
• Ensure consistent, high-quality food and beverages are served to customers.
• Create a welcoming environment for customers and drive a guest focus culture.
• Handle and provide adequate solution to customer complaints.
• Report customer feedback to the Restaurant Manager.
• Propose rapid and well-thought-out solutions in the event of unforeseen circumstances.
• Oversee the cleanliness of the venue and pay attention to possible health hazards and regulation violations.
• Ensure all Health & Safety legal requirements are up to date.

Team Management

• Train and supervise the restaurant team, encouraging upselling.
• Support the Restaurant Manager’s training plan for the restaurant team, encouraging their career development within the company.
• Create a positive work environment, ensuring a high employee engagement and optimising the employee retention.
• Report staff complaints to the Restaurant Manager.

Administrative and Financial Management

• Monitor key activity indicators and take corrective actions where necessary.
• Monitor and maintain a consistent payroll.
• Ensure the maintenance of staff records and the monitoring of hours worked.
• Carry out the inventory on a regular basis.
• Carry out regular reporting on activities.
• Participate in the management of orders and purchases.

About You

We are looking for a candidate passionate about the restaurant industry, with experience in a similar supervisory role within a comparable venue.

You have strong leadership and organizational skills, with the ability to support and motivate a team while maintaining high service standards.

You are proactive, autonomous, and adaptable, able to manage priorities efficiently, and have an excellent sense of hospitality and customer service.

You communicate easily with both teams and guests, using appropriate and professional communication skills in Portuguese and English.

You are flexible and available to work evenings, weekends and public holidays according to operational needs.

Experience the Experimental way!

Throughout your journey with us, you’ll be immersed in a stimulating and innovative environment.

You’ll join a dynamic group and grow alongside a diverse team of passionate professionals and recognised experts.

Whether it’s your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets.

Here’s what we offer:

• Training and career development opportunities.
• Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more.
• Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).