English IT Support & Ad Operations Specialist – Lisbon

CB Talents; Lisboa; On-site; EUR 10,000 - 16,000; Full time

Benefits offered by this job

Private health insurance

Dental insurance

Paid training

Performance bonus

22 days paid leave

Job summary

CB Talents is seeking an Operations Customer Expert – Ads Support in Lisbon to support a world-leading American AI company. The role offers a 12-month contract with potential for permanency after 2 years, private health/dental insurance, and a monthly gross of about €1,248.33 including base pay, allowances, and a performance bonus.

You will work full-time on rotating 24/7 schedules, using your technical background in IT support or ad operations and your fluent English to support English-speaking

Qualifications

• Technical background with IT support or ad operations experience.
• Fluent in English (written and spoken).
• Willingness to work full-time (40 hrs/week) on rotating 24/7 schedules.

Skills

IT technical support

ad operations

tech customer support

English fluent

Job description

Are you tech-savvy with experience in IT technical support or digital advertising systems? Step into the future of digital advertising and tech innovation in Lisbon! We are hiring an Operations Customer Expert – Ads Support to join our team in Lisbon, directly supporting a world-leading American artificial intelligence company.

Why You'll Love This Role

• Top-Tier Tech Client: Work alongside a global leader in AI and digital tech.
• Prime Location: Enjoy modern facilities at our TP Tejo campus near Oriente Station.
• Full Health Coverage: Private health and dental insurance included from day one on your contract.
• Clear Career Path: 12-month initial contract with eligibility for a permanent contract after 2 years.

Compensation & Perks

• Total Monthly Gross: €1,248.33 / month (based 22 working days)
  • Base Salary: €938.00
  • Holiday & Christmas Allowances: €156.34 (€78.17 x 2)
  • Tax-Free Meal Card: €154.00 / month (€7.00/day)
• Performance Bonus: Earn up to €200.00 / month based on productivity.
• Paid Training: 15-day comprehensive, paid training program to set you up for success.
• Time Off: 22 annual paid leave days + Portuguese public holiday compensation.

What We're Looking For

• Technical Background: Previous experience in IT technical support, ad operations, or tech customer support.
• Language Proficiency: Fluent in English (written and spoken) to support the English-speaking market.
• Flexibility: Comfortable working full-time (40 hrs/week) on rotating 24/7 schedules (rosters provided 10 days in advance).