EMEA Benefits Program Lead

Zendesk; Lisboa; Híbrido; EUR 44 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Resumo da oferta

Zendesk in Poland seeks a Benefits Program Manager to lead global employee benefits initiatives, balancing cost containment with exceptional employee experience. You will partner with People Operations, Payroll, HRIS and vendors to design, implement, and optimize benefits programs that attract and retain top talent.

The ideal candidate has 7+ years in benefits or HR, strong financial acumen, and experience with GDPR and other global regulations.

Qualificações

• Bachelor’s degree or equivalent experience in HR/Business.
• 7+ years in Benefits or HR roles with global scope.
• Knowledge of global statutory benefits and GDPR requirements.
• Strong analytical and decision-making abilities.
• Excellent communication and collaboration skills.

Responsabilidades

• Design and oversee benefits programs aligned with company goals and market practices.
• Develop communication plans for benefit programs and changes.
• Create efficient delivery models for benefits with internal/external support and technology.
• Manage vendor relationships, contracts/renewals, and vendor performance.
• Collaborate with People Operations, Payroll, HRIS, IT and others for program operationalization.
• Provide guidance on employee escalations and risk management.
• Monitor compliance and regulatory reporting for benefits; lead data-driven optimization.

Conhecimentos

Analytical skills

Vendor management

Communication

Change management

Cost awareness

Global regulations

Data interpretation

Stakeholder management

Financial acumen

Formação académica

Bachelor's degree in Human Resources or related field

Ferramentas

HRIS software

Descrição da oferta de emprego

Zendesk in Poland seeks a Benefits Program Manager to lead global employee benefits initiatives, balancing cost containment with exceptional employee experience. You will partner with People Operations, Payroll, HRIS and vendors to design, implement, and optimize benefits programs that attract and retain top talent.

The ideal candidate has 7+ years in benefits or HR, strong financial acumen, and experience with GDPR and other global regulations.