Ecommerce Chief of Staff — Remote, Growth & Ops

Paired; Viseu; Remote; EUR 60,000 - 120,000; Full time

Job summary

Paired is seeking a remote, freelance Chief of Staff to support the founder with operations, outreach, and strategic coordination. The role emphasizes AI-enabled execution, knowledge management, and ongoing business improvement in a fast-moving environment.

The candidate should demonstrate curiosity, strong organization, and the ability to own tasks independently while developing expertise in eCommerce and customer retention. A long-term collaboration is anticipated with competitive compensation.

Qualifications

• Keen interest in building a career around eCommerce, retention, and business growth.
• Strong organisational skills, reliability, and ability to manage multiple moving parts.
• Self-starter with proactive problem detection and decision-making capability.
• Comfort with applying AI and automation to day-to-day work and validating outputs.
• Excellent communication and relationship awareness for cross-functional collaboration.
• Committed to long-term collaboration and discretion in a remote setting.

Responsibilities

• Support day-to-day operations and founder-centric tasks with structure and clear updates.
• Research potential clients, manage a pipeline, and draft contextual outreach.
• Capture meeting notes, actions, and recommendations; maintain relationship context.
• Leverage AI-enabled systems to research, draft, analyze, and automate workflows.
• Coordinate knowledge assets, content projects, and promotional initiatives.
• Explore opportunities and patterns to improve the business and sales cycles.

Skills

Learning ability

Organization

Proactive ownership

AI-enabled work

Tools

AI tools

Job description

Paired is seeking a remote, freelance Chief of Staff to support the founder with operations, outreach, and strategic coordination. The role emphasizes AI-enabled execution, knowledge management, and ongoing business improvement in a fast-moving environment.

The candidate should demonstrate curiosity, strong organization, and the ability to own tasks independently while developing expertise in eCommerce and customer retention. A long-term collaboration is anticipated with competitive compensation.