Dutch Tech Support for Home Electronics & Appliances

speakit; Lisboa; Vor Ort; EUR 13.950 - 15.624; Vollzeit

Benefits dieser Stelle

Meal allowance

Transport allowance

Relocation package

Accommodation provided

Private health insurance

Free annual flight to homeland

Free Portuguese language courses

Zusammenfassung

A leading multinational technology company in Lisbon seeks a Dutch speaking Technical Support representative. You will provide tech support to domestic appliance clients through various channels and enhance client satisfaction. Ideal candidates should have near-native Dutch proficiency and strong communication skills, alongside some experience in customer service. This position offers an attractive salary, performance bonuses, and additional benefits including meal and transport allowances.

Qualifikationen

• Near native level of Dutch.
• Advanced level of English.
• Strong communication skills for phone and email.
• Ability to troubleshoot technical issues.

Aufgaben

• Offer tech support via phone and email.
• Conduct diagnostics and troubleshooting.
• Escalate complex issues as needed.
• Enhance client satisfaction by resolving issues.

Kenntnisse

Fluent Dutch

Advanced English

Customer service experience

Strong communication skills

Technical troubleshooting

Software familiarity

Cross-selling skills

Tools

Support software programs

Jobbeschreibung

A leading multinational technology company in Lisbon seeks a Dutch speaking Technical Support representative. You will provide tech support to domestic appliance clients through various channels and enhance client satisfaction. Ideal candidates should have near-native Dutch proficiency and strong communication skills, alongside some experience in customer service. This position offers an attractive salary, performance bonuses, and additional benefits including meal and transport allowances.