Dutch-Speaking Remote L1 Customer Support No Experience

Cross Border Talents; Lisboa; Teletrabalho; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Cross Border Talents in Greece is hiring a Dutch-speaking Level 1 Customer Support Agent. The role is remote, with base in Athens, and welcomes international candidates willing to relocate to Greece.

You will handle first-line Dutch customer inquiries, use clear communication, and escalate complex issues as needed. Full training provided, ideal for candidates starting their careers in customer service. The position offers an international and multicultural environment with growth opportunities.

Qualificações

• Native-level Dutch language required.
• B2 level English required.
• Excellent communication and interpersonal skills.
• Ability to work remotely.
• Willingness to relocate to Greece if not based there.

Responsabilidades

• Provide first-level support to Dutch-speaking customers.
• Respond to inquiries and assist with basic issues.
• Identify needs and provide clear information.
• Escalate complex issues to the appropriate team.
• Maintain a professional, customer-oriented approach.
• Follow established procedures and quality standards.
• Collaborate with the team to ensure a positive customer experience.

Conhecimentos

Native-level Dutch

B2 English

Descrição da oferta de emprego

Cross Border Talents in Greece is hiring a Dutch-speaking Level 1 Customer Support Agent. The role is remote, with base in Athens, and welcomes international candidates willing to relocate to Greece.

You will handle first-line Dutch customer inquiries, use clear communication, and escalate complex issues as needed. Full training provided, ideal for candidates starting their careers in customer service. The position offers an international and multicultural environment with growth opportunities.