Dutch-Speaking On-Site Customer Support Specialist

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 25 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Customer Support Specialist for a Dutch-speaking role on-site. You will assist users of a major digital platform with account and product support, working in a multilingual team.

The role emphasizes strong communication skills and day-to-day English. No prior customer service experience is required as full training is provided, with clear progression paths and ongoing coaching.

Qualificações

• Dutch-speaking; confident in communication
• English day-to-day usage
• Full training provided, prior CS experience not essential

Responsabilidades

• Answer customer questions by phone, email and chat
• Keep accurate records of interactions
• Escalate complex cases to the appropriate team

Conhecimentos

Dutch language

Strong communication

English proficiency

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Customer Support Specialist for a Dutch-speaking role on-site. You will assist users of a major digital platform with account and product support, working in a multilingual team.

The role emphasizes strong communication skills and day-to-day English. No prior customer service experience is required as full training is provided, with clear progression paths and ongoing coaching.