Dutch-Speaking Customer Support – Lisbon (On-Site)

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is hiring a Dutch-speaking Customer Support Specialist to handle policyholder queries about coverage and policies. The role is on-site with full training and clear career progression.

You will answer customers by phone, email, and chat, maintain accurate records, escalate complex cases to the right team, and work in a multilingual, supportive environment with growth opportunities. English fluency is expected for daily work.

Qualificações

• Dutch language fluency required; strong communication skills.
• English proficiency required for daily work.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of each interaction.
• Escalate to more complex cases to the right team when needed.

Conhecimentos

Dutch language

English proficiency

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal is hiring a Dutch-speaking Customer Support Specialist to handle policyholder queries about coverage and policies. The role is on-site with full training and clear career progression.

You will answer customers by phone, email, and chat, maintain accurate records, escalate complex cases to the right team, and work in a multilingual, supportive environment with growth opportunities. English fluency is expected for daily work.