Dutch-Speaking Appliance Support Specialist (Hybrid)

Workster Jobs; Lisboa; Híbrido; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Health insurance

Additional perks like language lessons

Resumo da oferta

Workster Jobs is looking for a Dutch-speaking Client Service Advisor for a leading BPO company in Lisbon. This hybrid full-time position involves supporting customers with household appliances, addressing inquiries, and resolving issues via phone, email, and chat. Ideal candidates are fluent in Dutch and have good English, with experience in customer service. The role offers competitive salary, health insurance, and opportunities for career development in a multicultural environment.

Qualificações

• Fluent in Dutch and proficient in English for internal communication.
• Experience in customer service, technical support, or BPO preferred.
• Basic understanding of household appliances or willingness to learn.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat in Dutch.
• Provide support for product usage, troubleshooting, and warranty queries.
• Document interactions and maintain detailed records in the CRM.

Conhecimentos

Fluent Dutch (C1/C2)

Good English (B2+)

Customer service experience

Technical understanding of household appliances

Problem-solving mindset

Ferramentas

Google Suite

MS Office

CRM tools

Descrição da oferta de emprego

Workster Jobs is looking for a Dutch-speaking Client Service Advisor for a leading BPO company in Lisbon. This hybrid full-time position involves supporting customers with household appliances, addressing inquiries, and resolving issues via phone, email, and chat. Ideal candidates are fluent in Dutch and have good English, with experience in customer service. The role offers competitive salary, health insurance, and opportunities for career development in a multicultural environment.