Dutch Logistics & Delivery Advisor — Hybrid, Relocation Included

Boeva Tech; Lisboa; Híbrido; EUR 18 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation bonus €1,500

21 days company-provided accommodation

Relocation housing assistance

Resumo da oferta

Boeva Tech in Sofia is hiring a Logistics & Delivery Advisor to be the first point of contact for customers in Dutch and English, handling delivery tracking, scheduling, and issue resolution. You will coordinate with delivery partners to ensure timely service and document interactions in internal systems.

The role offers relocation support with accommodation and a company-provided onboarding process, plus a hybrid work model and career development opportunities within an international setting.

Qualificações

• Dutch: C1 level or higher.
• English: B2 level or higher.
• Excellent communication and problem-solving skills.
• Strong attention to detail and ability to multitask.
• Previous customer service or logistics experience is an advantage but not required.
• Availability to work Monday–Saturday, 08:00–21:00.

Responsabilidades

• Handle inbound customer inquiries via phone and email in Dutch and English.
• Assist customers with order tracking, delivery updates, rescheduling, and logistics-related requests.
• Coordinate with delivery partners to ensure timely and efficient service.
• Resolve customer concerns professionally while maintaining a high level of satisfaction.
• Accurately document customer interactions and solutions using internal systems.

Conhecimentos

Dutch

English

Communication

Problem solving

Attention to detail

Multitasking

Logistics experience

Descrição da oferta de emprego

Boeva Tech in Sofia is hiring a Logistics & Delivery Advisor to be the first point of contact for customers in Dutch and English, handling delivery tracking, scheduling, and issue resolution. You will coordinate with delivery partners to ensure timely service and document interactions in internal systems.

The role offers relocation support with accommodation and a company-provided onboarding process, plus a hybrid work model and career development opportunities within an international setting.