Dutch Customer Support Specialist - Remote

BlueView Talent; Lisboa; Híbrido; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Health and Life Insurance

Remote Work

Relocation Package

Resumo da oferta

BlueView Talent in Lisbon is looking for a Customer Specialist to provide outstanding support for customers using technology products and services. You will engage with customers via phone, email, and chat, helping them with account management, troubleshooting, and enhancing their experience.

The ideal candidate should be fluent in Dutch and have professional English skills. This position offers a competitive salary, meal allowance, health insurance, and the flexibility of remote work.

Qualificações

• Fluency in Dutch (C1/C2) and English (B2) is essential.
• Must possess EU citizenship or a valid Portuguese residency card.
• Professional mindset: attention to detail and eagerness to learn.

Responsabilidades

• Deliver outstanding customer support through various communication channels.
• Assist customers with account management and service-related inquiries.
• Troubleshoot device and account-related issues effectively.
• Document customer interactions and troubleshooting steps accurately.
• Collaborate with support teams for timely issue resolution.
• Stay up to date with product updates and support procedures.

Conhecimentos

Fluent in Dutch (C1/C2 level)

English (B2 level)

Strong analytical skills

Creative communication abilities

Descrição da oferta de emprego

BlueView Talent in Lisbon is looking for a Customer Specialist to provide outstanding support for customers using technology products and services. You will engage with customers via phone, email, and chat, helping them with account management, troubleshooting, and enhancing their experience.

The ideal candidate should be fluent in Dutch and have professional English skills. This position offers a competitive salary, meal allowance, health insurance, and the flexibility of remote work.