Dutch Content Moderator – Trust & Safety (Lisbon, On-Site)

Besthire; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Besthire is hiring a Dutch-speaking Content Moderator to join our on-site team in Lisbon, Portugal. You will review user-generated content and support customers via phone, email, and chat, while maintaining accurate records of all interactions.

No prior experience is required as comprehensive training is provided, with ongoing coaching and career progression opportunities. The role emphasizes clear Dutch communication and comfortable use of English in daily operations, with exposure to sensitive

Qualificações

• Dutch language is required for daily use.
• No prior experience is necessary as full training is provided.
• Experience in customer service is a plus but not essential.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Review user-generated content to ensure it complies with guidelines.
• Escalate complex cases to the appropriate team when needed.
• Keep accurate records of each interaction for reporting.

Conhecimentos

Dutch

Content moderation

Customer service

English

Descrição da oferta de emprego

Besthire is hiring a Dutch-speaking Content Moderator to join our on-site team in Lisbon, Portugal. You will review user-generated content and support customers via phone, email, and chat, while maintaining accurate records of all interactions.

No prior experience is required as comprehensive training is provided, with ongoing coaching and career progression opportunities. The role emphasizes clear Dutch communication and comfortable use of English in daily operations, with exposure to sensitive