Digital Service Transition Lead - Ready-to-Launch Ops

Siemens Energy; Lisboa; Presencial; EUR 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical subscription

Wellbeing initiatives

Career growth

Flexible work culture

International team

Resumo da oferta

Siemens Energy is seeking a Service Transition Manager to drive the move of new digital services into live operational support. You will coordinate cross-functional teams, define readiness criteria, and manage the transition lifecycle from project delivery to operations.

The role emphasizes governance, stakeholder management, and continuous improvement to reduce operational risk and enhance service quality across international teams. Fluency in English is expected.

Qualificações

• Bachelor's degree in Business Administration, Information Technology, Engineering, or Supply Chain Management.
• Several years of experience in service transition, service management, program management, operations, or a comparable function.
• Proven ability to transition services, applications, or business processes from project delivery into operational environments.

Responsabilidades

• Lead end-to-end transitions of digital services and business applications into operational support, applying the defined service transition framework with milestones, readiness criteria, approvals, and stakeholder checkpoints.
• Perform quality checks at framework gates to ensure services meet readiness and governance standards before moving forward, and assess operational readiness across processes, documentation, support models, access requirements, and knowledge transfer.
• Act as the first point of contact for new service requests and guide onboarding until a dedicated Service Owner is identified; coordinate readiness reviews and workshops; ensure defined support responsibilities and operating procedures before launch.
• Track risks, dependencies, and open actions, driving timely resolution and transparent status updates.

Conhecimentos

Stakeholder management

Communication

Facilitation

Formação académica

Bachelor’s degree in Business Administration, Information Technology, Engineering, Supply Chain Management

Descrição da oferta de emprego

Siemens Energy is seeking a Service Transition Manager to drive the move of new digital services into live operational support. You will coordinate cross-functional teams, define readiness criteria, and manage the transition lifecycle from project delivery to operations.

The role emphasizes governance, stakeholder management, and continuous improvement to reduce operational risk and enhance service quality across international teams. Fluency in English is expected.