Digital Service Transition Lead: Operational Readiness & Launch

Siemens Energy; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical subscription

Wellbeing initiatives

Career growth and development

Flexible work culture & wellbeing

International team environment

Resumo da oferta

Siemens Energy is seeking a Service Transition Manager to orchestrate the move of new digital services and business applications into operational support. You will coordinate across business, technology, project, and support teams to ensure clear ownership, milestone-driven readiness, and a smooth handover from implementation to day-to-day operations.

Your role reduces operational risk, strengthens service quality, and builds scalable transition practices that support long‑term business value

Qualificações

• Bachelor’s degree in Business Administration, Information Technology, Engineering, Supply Chain Management, or a related field.
• Several years of experience in service transition, service management, program management, operations, or a comparable function.
• Proven ability to transition services from project delivery into operational environments.
• Strong knowledge of service transition frameworks, quality gates, operational readiness, and governance.
• Excellent stakeholder management, communication, and facilitation in an international environment.
• Structured, proactive, able to manage complexity and priorities.

Responsabilidades

• Lead end-to-end transitions of digital services and business applications into operational support, applying the defined service transition framework, including milestones, readiness criteria, approvals, and stakeholder checkpoints.
• Perform quality checks at framework gates to ensure services meet readiness and governance standards before moving forward, and assess operational readiness across processes, documentation, support models, access requirements, and knowledge transfer.
• Act as the first point of contact for new service requests and guide the onboarding process until a dedicated Service Owner is identified; coordinate readiness reviews and workshops with business, technology, project, and support teams.
• Ensure support responsibilities, escalation paths, and operating procedures are clearly defined before launch; track risks, dependencies, and open actions, driving timely resolution and transparent status updates.
• Support post‑launch stabilization and apply lessons learned to continuously improve transition practices.
• Promote standardized, scalable service onboarding aligned with operational excellence and compliance expectations.

Conhecimentos

Stakeholder management

Communication

Facilitation

Service transition

Program management

Formação académica

Bachelor's degree in related field

Descrição da oferta de emprego

Siemens Energy is seeking a Service Transition Manager to orchestrate the move of new digital services and business applications into operational support. You will coordinate across business, technology, project, and support teams to ensure clear ownership, milestone-driven readiness, and a smooth handover from implementation to day-to-day operations.

Your role reduces operational risk, strengthens service quality, and builds scalable transition practices that support long‑term business value