Danish Remote Customer Support Agent

Youssef George@Cbtalents; Braga; Remote; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Training at home

Productivity bonus

Health and Life Insurance

Relocation assistance

International Team

Career Growth

Job summary

Cbtalents is seeking a Danish-speaking Customer Support Agent for a remote opportunity based in Braga, Portugal, starting 5 November 2026. You will handle inquiries, troubleshoot issues, and ensure a high level of service while working with an international team.

This role focuses on resolving user problems, providing product information, and guiding customers to effective solutions, with training from home and a productivity bonus program.

Qualifications

• Native-level or C1+ fluency in Danish.
• Proven experience in a CSR role.
• Relatively advanced PC knowledge and ability to navigate multiple browser tabs.

Responsibilities

• Handle inbound customer inquiries in Danish and resolve issues.
• Troubleshoot using diagnostic tools and guide users to solutions.
• Maintain records of customer interactions in CRM and assist with order issues.

Skills

Danish language

Customer service

Tech-savvy

CRM experience

Tools

CRM software

Virtual desktops

Job description

Cbtalents is seeking a Danish-speaking Customer Support Agent for a remote opportunity based in Braga, Portugal, starting 5 November 2026. You will handle inquiries, troubleshoot issues, and ensure a high level of service while working with an international team.

This role focuses on resolving user problems, providing product information, and guiding customers to effective solutions, with training from home and a productivity bonus program.