Danish-Speaking Remote Customer Support Specialist

CBTalents; Braga; Remote; EUR 21,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Remote work setup

Paid training

Job summary

CBTalents is seeking a Danish-speaking Customer Service Representative for a fully remote role based in Portugal. This opportunity allows you to work from home while supporting a global client base.

You will handle inquiries via phone, email, and chat, provide first-line technical support, document interactions, and strive to maintain high customer satisfaction and quality metrics. The package includes a base salary of 1,500 EUR per month (paid over 14 months), a Christmas bonus, health

Qualifications

• Native or near-native Danish language skills.
• Professional English proficiency (B2 minimum).
• Strong written and verbal communication skills.
• Customer-oriented mindset and problem-solving abilities.
• Ability to work independently and handle rotating shifts.
• Basic technical aptitude; experience with CRM systems advantageous.

Responsibilities

• Handle customer inquiries via multiple channels (phone, email, chat).
• Provide first-line technical support and troubleshooting.
• Process and document customer interactions.
• Maintain high customer satisfaction levels and meet quality metrics.
• Participate in team meetings and training sessions.

Skills

Danish language

English (B2)

Communication skills

Customer focus

Problem solving

Independent work

Rotating shifts

Technical aptitude

Customer service experience

Job description

CBTalents is seeking a Danish-speaking Customer Service Representative for a fully remote role based in Portugal. This opportunity allows you to work from home while supporting a global client base.

You will handle inquiries via phone, email, and chat, provide first-line technical support, document interactions, and strive to maintain high customer satisfaction and quality metrics. The package includes a base salary of 1,500 EUR per month (paid over 14 months), a Christmas bonus, health