Danish & English CSR - Travel Support & Growth

Concentrix; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Private medical healthcare

Up to 26 paid leave days

Access to Multisport card

Modern office in Warsaw

Career growth opportunities

Resumo da oferta

A customer service company is seeking a Customer Service Specialist fluent in Danish and English. This mid-senior level position involves providing exceptional support through various channels and advising clients on travel-related issues. The opportunity includes full relocation to Poland, competitive salary, and numerous benefits, such as private medical healthcare and paid leave days. Candidates with a passion for customer communication, regardless of experience, are encouraged to apply.

Qualificações

• Proficiency in Danish and English, both written and spoken (C1 level preferred).
• Positive attitude and love for customer communication.
• Experience in customer service and CRM tools is a plus.

Responsabilidades

• Provide exceptional customer support in Danish and English through chats, emails, and calls.
• Advise clients on flights, products, prices, and services.
• Identify client needs and suggest solutions.
• Assist customers with travel-related issues.

Conhecimentos

Proficiency in Danish

Proficiency in English

Customer service experience

Communication skills

Descrição da oferta de emprego

A customer service company is seeking a Customer Service Specialist fluent in Danish and English. This mid-senior level position involves providing exceptional support through various channels and advising clients on travel-related issues. The opportunity includes full relocation to Poland, competitive salary, and numerous benefits, such as private medical healthcare and paid leave days. Candidates with a passion for customer communication, regardless of experience, are encouraged to apply.