Czech Customer Support Specialist – Lisbon, On-Site

Foundever; Lisboa; Presencial; EUR 10 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Private healthcare & dental

Growth opportunities

Paid training

Resumo da oferta

Foundever is hiring a Czech Customer Support agent in Lisbon. You will join a diverse team, handling Czech customer inquiries via phone and email and offering solutions with strong communication. This on-site role includes a relocation package and private healthcare after six months.

Candidates must be fluent in Czech (C2) and English (C1) with excellent writing and listening skills. EU citizenship or valid Portugal work permit is required; relocation to Lisbon is supported.

Qualificações

• Native Czech or fluent Czech with high proficiency in written and spoken English.
• Strong communication skills with clear phone and email correspondence.
• Analytical and problem-solving mindset with attention to detail.

Responsabilidades

• Support customers by answering questions via phone and email regarding products and services.
• Identify and troubleshoot to offer effective solutions.
• Build positive relationships and communicate in a courteous, professional manner.
• Meet and exceed service quality goals and productivity targets.
• Follow directions from management and provide constructive feedback.

Conhecimentos

Czech (C2)

English (C1)

Communication

Analytical thinking

Descrição da oferta de emprego

Foundever is hiring a Czech Customer Support agent in Lisbon. You will join a diverse team, handling Czech customer inquiries via phone and email and offering solutions with strong communication. This on-site role includes a relocation package and private healthcare after six months.

Candidates must be fluent in Czech (C2) and English (C1) with excellent writing and listening skills. EU citizenship or valid Portugal work permit is required; relocation to Lisbon is supported.