Customer Performance & Revenue Operations Lead

Cyncly; Viseu; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Cyncly in Lisbon (Hybrid) is hiring a Customer Performance and Operations Manager to lead pricing strategies, yield optimization, and retention reporting across four business units. You will align pricing with customer value, drive renewal cohorts, and partner with Revenue Operations to ensure accurate, scalable pricing and reporting.

This role sits in Customer Ops and reports to the Senior Manager, Revenue Operations.

Job description

Cyncly in Lisbon (Hybrid) is hiring a Customer Performance and Operations Manager to lead pricing strategies, yield optimization, and retention reporting across four business units. You will align pricing with customer value, drive renewal cohorts, and partner with Revenue Operations to ensure accurate, scalable pricing and reporting.

This role sits in Customer Ops and reports to the Senior Manager, Revenue Operations.