CS Tech - French Speaker | Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is seeking a CS Tech role for candidates looking to relocate or already based in the city. Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

This role emphasizes a supportive, collaborative team environment, handling cases calmly, escalating when needed, and staying organized while managing multiple open cases in a fast-paced, customer-facing setting. On-site work is required.

Qualificações

• Comfortable in a fast-moving, customer-facing role.
• Able to stay organized when handling multiple cases at once.
• Right to work in the country without sponsorship required.
• Eligible to work in the EU (citizenship, valid permit, or equivalent).

Responsabilidades

• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly
• Stay calm and clear with customers even when they're frustrated
• Follow up on open cases rather than letting them sit

Conhecimentos

Customer service

Organizational skills

Communication

Descrição da oferta de emprego

Looking to relocate or already based in Lisbon? This CS Tech role might be worth a look.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly
• Stay calm and clear with customers even when they're frustrated
• Follow up on open cases rather than letting them sit

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.