CRM Technical Developer

VML South Africa; Lisboa; Híbrido; EUR 42 000 - 64 000; Tempo integral

Resumo da oferta

VML is seeking a hands-on CRM Technical Developer to join our CRM & Loyalty team in Lisbon. You will develop and maintain CRM assets in HTML/CSS within Salesforce Marketing Cloud and build technical campaigns for enterprise clients.

You will provide direct technical support, resolve issues, and collaborate with account and content teams to ensure high-quality delivery under tight deadlines. A hybrid office model in Lisbon is supported with growth opportunities.

Qualificações

• Experience with HTML and CSS for CRM/email marketing platforms.
• Hands-on Salesforce Marketing Cloud experience is required.
• Experience working with enterprise clients in agency or client-side environments.
• Strong organizational skills and ability to manage priorities under pressure.
• Excellent written and verbal communication in Portuguese and English.

Responsabilidades

• Develop and maintain CRM assets in HTML and CSS within Salesforce Marketing Cloud.
• Build and implement technical CRM campaigns (email, automation) per calendar.
• Provide direct technical support to the client account and deliver optimisations.
• Collaborate with account and content teams to ensure high-quality delivery.

Conhecimentos

HTML

CSS

Portuguese & English communication

Enterprise client experience

Ferramentas

Salesforce Marketing Cloud

Descrição da oferta de emprego

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award‑winning human‑first work for clients including AstraZeneca, Colgate‑Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world’s leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting‑edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

We are seeking a highly motivated CRM Technical Developer to join our CRM & Loyalty team in Lisbon, supporting enterprise client accounts on Salesforce Marketing Cloud.

You will play a hands‑on technical role, developing and maintaining CRM platform assets, while providing direct technical support to a client account.

What You’ll Do

• Develop and maintain CRM platform assets in HTML and CSS within Salesforce Marketing Cloud.
• Build and implement technical CRM campaigns (email, automation), ensuring delivery against the client’s campaign calendar.
• Provide direct technical support to the client account, resolving issues and delivering optimisations beyond standard scope when needed.
• Collaborate with account and content teams to ensure consistent, high‑quality delivery.

Who you are

• A hands‑on technical problem-solver with strong attention to detail in platform development.
• Comfortable working directly with enterprise clients under tight deadlines.
• Proactive in identifying opportunities to improve platform performance and client service.

What you’ll need

• Solid experience in HTML and CSS applied to CRM/email marketing platforms.
• Hands‑on experience with Salesforce Marketing Cloud (required).
• Previous experience working directly with enterprise clients, in an agency or client‑side environment.
• Strong organisational skills and ability to manage priorities under pressure.
• Excellent written and verbal communication skills in both Portuguese and English.

Bonus points if you have

• Experience with additional CRM/marketing automation platforms (e.g. D365, HubSpot).
• Experience supporting FMCG, retail, or insurance client accounts.
• A commitment to continuous learning and development.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.