Crew Controller (H24 Shifts)

HI FLY; Lisboa; Presencial; EUR 26 000 - 38 000; Tempo integral

Resumo da oferta

Hi Fly, a leading wet lease specialist, invites applications for a Crew Controller in Lisbon, Portugal. In this office-based role within the Integrated Operations Control Center, you will schedule cockpit and cabin crews, monitor daily activity, and ensure operations meet regulatory and company standards.

You will liaise with the Travel Department, maintain accurate crew records, and make informed decisions during unplanned operations.

Qualificações

• Fluent in spoken and written English.
• Analytical mindset and good mathematics skills.
• Ability to multitask and think strategically.
• Teamwork and collaborative mindset.

Responsabilidades

• Monitoring and coordination of crew members’ daily activity.
• Provide assistance to crew members on the line.
• Crew activities are planned in a timely, efficient, and cost-effective manner and in accordance with regulatory Flight Time Limitations, Operations Manual as well as company Standard Operating Procedures.
• Liaise with the Travel Department to organize crew positionings and logistics.
• All crew information and duty activities are accurately inserted in the company systems and are kept up to date.
• Take informed decisions when unplanned operations occur.
• Continuously track, update, and modify crew members rosters.

Conhecimentos

Fluent English

Analytical mindset

Multitasking

Strategic thinking

Teamwork

Problem solving

Ferramentas

Excel

MS Office

Descrição da oferta de emprego

HI FLY is a leading widebody aircraft wet lease specialist operating worldwide, with an Airbus widebody fleet.

The wet lease business market is very demanding, and airlines are increasingly opting for wet lease solutions as they are found to be reliable, safe, and efficient. For that reason, Hi Fly fleet is steadily growing with new widebody additions in the coming months while continues enhancing its Cabin standards.

Considering the forecasted growth, we are currently looking for dedicated and highly motivated Crew Controllers to join our Integrated Operations Control Center (iOCC) team in Lisbon-Portugal.

As Crew Controller, you will need strategic thinking and problem-solver skills, paying attention to details when scheduling cockpit and cabin crew members.

The reporting line is to the Crew Control Supervisor.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES:

As Crew Controller working in the Integrated Operations Control Center, you will be ensuring:

• Monitoring and coordination of crew members’ daily activity.
• Provide assistance to crew members on the line.
• Crew activities are planned in a timely, efficient, and cost-effective manner and in accordance with regulatory Flight Time Limitations, Operations Manual as well as company Standard Operating Procedures.
• Liaise, as and when necessary, with the Travel Department to organize crew positionings and logistics related to such movements.
• All crew information and duty activities are accurately inserted in the company systems and are kept up to date.
• Take informed decisions when unplanned operations occur.
• Continuously track, update, and modify crew members rosters.

SOME OF OUR REQUIREMENTS:

• Previous professional experience in the aviation industry is an advantage.
• Knowledge of EU-OPS Subpart Q, Flight and Duty Time Limitations and Rest Requirements will be an advantage.
• Multicultural awareness, excellent interpersonal skills, and a clear communication style.
• Due to the nature of the job an analytical mindset and good mathematics skills is required.
• Fast learner and highly motivated.
• Foster teamwork collaboration
• Being able to work collaboratively in a team but also being capable of focusing and working independently when required to get analytical work done.
• High capacity of multi-tasking, problem solving and strategic thinking.
• Highly flexible and ability to work in a fast-paced environment.
• Fluent in spoken and written English is mandatory.
• Good proficiency in using Microsoft Office suite, especially Excel.

This is an office-based role in Lisbon-Portugal, working shift patterns, 24/7/365. Due to the nature of the wet lease operations (ACMI and Charter), this is not an ordinary office job, and you can expect some very challenging and exciting days upon joining our Organization.

OTHER CAREER OPPORTUNITIES:

Do you want to know about other job vacancies we have at Hi Fly? If so, we invite you to visit our Careers page at www.hifly.aero.