Contract Moderator in Braga

Azure Dine & Hire; Braga; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

Azure Dine & Hire is seeking a Contract Moderator for their Braga, Portugal office. The role involves monitoring online communities, enforcing guidelines, and engaging with users to maintain a safe environment. It is a contract position with potential extension.

The ideal candidate has a Bachelor’s in communications/marketing or equivalent experience, strong written/spoken English, and the ability to work independently or with a team. Portuguese is a plus and accommodation is provided if needed.

Qualifications

• Bachelor's degree in communication, marketing, or related field (or equivalent work experience).
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Monitor online communities and social platforms to identify inappropriate content.
• Enforce community guidelines and policies.
• Respond to user inquiries and concerns promptly.
• Collaborate with team on engagement strategies for growth.
• Analyze user data to identify trends and provide insights.

Skills

Communication

Multitasking

Written & Verbal

Education

Bachelor's degree in communications/marketing

Tools

Content Management Systems

Social Media Platforms

Job description

Contract Moderator

We are hiring a contract moderator to join our team in Braga. As a moderator, you will be responsible for monitoring and managing online communities, forums, and social media platforms to ensure a safe and positive environment for users. This is a contract position with the possibility of extension.

Responsibilities

• Monitor online communities and social media platforms to identify and address any inappropriate or offensive content
• Enforce community guidelines and policies
• Respond to user inquiries and concerns in a timely manner
• Collaborate with other team members to develop strategies for community engagement and growth
• Analyze user data to identify trends and provide insights for improving community management
• Stay up-to-date with industry trends and best practices for online moderation

Requirements

• Bachelor's degree in communication, marketing, or a related field (or equivalent work experience)
• Prior experience in online moderation or community management preferred
• Excellent communication skills, both written and verbal
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Familiarity with social media platforms, online forums, and content management systems
• Ability to work independently as well as part of a team
• Fluent in English (Portuguese proficiency is a plus)

Salary: $1100 per month (paid on a monthly basis)

Location: Braga, Portugal (accommodation provided if needed)

We welcome candidates from all nationalities as long as they have the necessary work permit/visa.

If you are passionate about creating safe online communities and have the required skills, we would love to hear from you!