Content Review & Policy Detection - Czech Market

David Kennedy Recruitment Limited; Lisboa; Vor Ort; EUR 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Relocation support with a room

Private health insurance

Dynamic and friendly team

Guidance and tools to reach your full潜

Zusammenfassung

David Kennedy Recruitment is seeking an Operations Customer Expert I – Content Reviewer to join the Lisbon team. You will review online content, including social media and advertising materials, to ensure policy compliance for the Czech market.

The role requires Czech C1 and English B2, sharp attention to detail, and the ability to handle sensitive material. Working hours are 40 per week on rotating shifts in Lisbon, with relocation support and private health insurance post-signature.

Qualifikationen

• Czech language proficiency at C1 level or above, both spoken and written.
• English proficiency at B2 level or above, both spoken and written.
• Strong attention to detail and ability to manage multiple priorities.
• Willingness to adapt to shifting workloads and support other markets.

Aufgaben

• Review social media, webpage content and advertising materials to ensure compliance with client policies.
• Analyse images, videos, accounts and text-based content to identify potential policy violations.
• Monitor news and current affairs relevant to the assigned market.
• Assess content relating to sensitive situations and elevate cases as needed.
• Log cases and elevate policy violations using internal tools.
• Participate in client meetings to share findings and suggest process improvements.
• Support English market or other markets when required using translation tools.

Kenntnisse

Czech C1

English B2

Attention to detail

Organisational skills

Multitasking

Adaptability

Translation tools

Tools

Translation tools

Jobbeschreibung

David Kennedy Recruitment is working with a global provider of customer experience and business process services, that is seeking to onboard an Operations Customer Expert I – Content Reviewer to join their team in Lisbon.

The role focuses on reviewing online content, including social media, webpages and advertising materials, to ensure compliance with client policies. You will assess text, images, videos and accounts, identify potential policy violations, and review news and current affairs relevant to the Czech market. The position involves handling potentially sensitive content and maintaining high standards of quality and productivity.

Position: Content Reviewer / Detection Intel (Czech)

Location: Lisbon, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review social media, webpage content and advertising materials to ensure compliance with client policies

• Analyse images, videos, accounts and text-based content to identify potential policy violations

• Monitor news, current affairs, political, cultural and social events relevant to the assigned market

• Assess content relating to sensitive situations, including riots and conflicts, and escalate cases that may affect Google products

• Log relevant cases and escalate policy violations using internal tools

• Participate in client meetings to share findings and recommend process improvements

• Support the English market or other markets and workflows when required, using translation tools where applicable

REQUIREMENTS:

• Czech language proficiency at C1 level or above, both spoken and written

• English proficiency at B2 level or above, both spoken and written

• Strong understanding of the political, historical and sociocultural context of the Czech market

• Comfort reviewing potentially sensitive content related to current affairs, political and social events, riots and conflicts

• Ability to assess content accurately and apply established policies consistently

• Strong attention to detail and organisational skills

• Ability to meet productivity targets and manage multiple priorities

• Flexibility to adapt to changing workloads and support other markets when required

OFFER:

• Relocation support with a room

• Temporary, renewable working contract

• 40 working hours per week (8 hours per day with anadditional lunch break hour) on a rotational shiftpattern covering schedule from Monday to Friday, from 07 AM - 06 PM

• Private health insurance after contract signature (additional to standard insurance)

• A dynamic and creative team with positive and friendly atmosphere

• Guidance and tools to reach your full potential.