Concierge (Faro, Portugal)

Jing Hau; Faro; On-site; EUR 15,000 - 17,000; Full time

Job summary

Jing Hau in Faro, Portugal is seeking a friendly Concierge to ensure guests have a memorable stay. You will greet guests, assist with check-in, propose local dining and activities, and coordinate with staff.

The role requires excellent English, flexibility to work weekends/holidays, and the ability to multitask in a fast-paced environment. Knowledge of Faro attractions is a plus.

Qualifications

• Previous experience in hospitality or customer service preferred.
• Excellent communication skills in English (knowledge of other languages is a plus).
• Availability to work flexible hours, including weekends and holidays.
• Knowledge of Faro's attractions, restaurants, and events.
• Ability to multitask and work well under pressure.

Responsibilities

• Greet guests upon arrival and assist with check-in process.
• Provide recommendations and make reservations for restaurants, tours, and other activities.
• Handle guest inquiries and complaints in a timely and professional manner.
• Maintain knowledge of local attractions, events, and businesses to assist guests with their needs.
• Arrange transportation for guests as needed.
• Coordinate with housekeeping and maintenance staff to ensure rooms are clean and well-maintained.
• Keep track of guest requests and follow up to ensure satisfaction.
• Handle cash transactions accurately and securely.

Skills

Hospitality experience

English communication

Multitasking

Problem solving

Local knowledge of Faro

Flexible schedule

Job description

Concierge (Faro, Portugal)

We are seeking a friendly and customer-oriented Concierge to join our team in Faro, Portugal. As a Concierge, you will be responsible for providing exceptional service to our guests and ensuring their stay is comfortable and enjoyable.

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide recommendations and make reservations for restaurants, tours, and other activities
• Handle guest inquiries and complaints in a timely and professional manner
• Maintain knowledge of local attractions, events, and businesses to assist guests with their needs
• Arrange transportation for guests as needed
• Coordinate with housekeeping and maintenance staff to ensure rooms are clean and well-maintained
• Keep track of guest requests and follow up to ensure satisfaction
• Handle cash transactions accurately and securely

Requirements

• Previous experience in hospitality or customer service preferred
• Excellent communication skills in English (knowledge of other languages is a plus)
• Ability to multitask and work well under pressure
• Strong problem-solving skills with a proactive attitude
• Knowledge of Faro's attractions, restaurants, and events
• Availability to work flexible hours, including weekends and holidays

Salary

We offer a competitive salary of 1600$ per month without accommodation.

Location

This position is located in Faro, Portugal. Please note that while Portuguese nationality is preferred, all qualified candidates are encouraged to apply.

If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.