Concierge Assistant

AlSafe Finance Kuwait; Faro; Presencial; EUR 8900 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Visa sponsorship available

Resumo da oferta

AlSafe Finance Kuwait is seeking a reliable Concierge Assistant in Faro to support guests, handle requests, and ensure a comfortable stay. You will assist with reservations, provide local recommendations, and maintain a welcoming lobby.

You will greet guests, help with check-in/out, coordinate room service, transport, and luggage, and collaborate with hotel teams to meet guest needs while safeguarding privacy and data security.

Qualificações

• High school diploma or equivalent; hospitality training is a plus.
• Excellent customer service with a friendly demeanor.
• Strong English and Portuguese communication; other languages are a plus.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Basic computer skills with proficiency in Microsoft Office.
• Willing to work flexible hours including weekends and holidays.
• No previous experience required; on-the-job training will be provided.

Responsabilidades

• Greet guests in a welcoming manner and assist with check-in/check-out procedures
• Handle guest requests promptly and efficiently, including room service orders, transportation arrangements, and luggage assistance
• Provide recommendations for local restaurants, activities, and attractions based on guest preferences
• Manage reservations for hotel amenities such as spa services or dining reservations
• Maintain a clean and organized lobby area, including restocking brochures and magazines
• Assist with administrative tasks such as answering phones, responding to emails, and processing payments
• Communicate effectively with other hotel departments to ensure guest needs are met
• Ensure all guest information is kept confidential and secure

Conhecimentos

Customer service

Communication

Multitasking

English

Portuguese

Microsoft Office

Formação académica

High school diploma

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Concierge Assistant

We are seeking a reliable and friendly Concierge Assistant to join our team in Faro. In this role, you will support the concierge by handling guest requests and ensuring their stay is enjoyable and comfortable. You will also assist with reservations, provide recommendations for local attractions, and maintain a clean and organized lobby area.

Responsibilities:

• Greet guests in a welcoming manner and assist with check-in/check-out procedures


• Handle guest requests promptly and efficiently, including room service orders, transportation arrangements, and luggage assistance


• Provide recommendations for local restaurants, activities, and attractions based on guest preferences


• Manage reservations for hotel amenities such as spa services or dining reservations


• Maintain a clean and organized lobby area, including restocking brochures and magazines


• Assist with administrative tasks such as answering phones, responding to emails, and processing payments


• Communicate effectively with other hotel departments to ensure guest needs are met


• Ensure all guest information is kept confidential and secure

Requirements:

• High school diploma or equivalent; additional training in hospitality management is a plus


• Excellent customer service skills with a friendly demeanor


• Strong communication skills in both English and Portuguese; knowledge of other languages is a plus


• Ability to multitask in a fast-paced environment while maintaining attention to detail


• Basic computer skills with proficiency in Microsoft Office


• Must be willing to work flexible hours including weekends and holidays


• No previous experience required; on-the-job training will be provided

Salary: 1000$ per month

Location: Faro

Visa Sponsorship: Available

Preference: This position is open to all candidates who meet the requirements.