Computer Support Specialist

SummitLogic; Funchal; On-site; EUR 9,100 - 11,000; Full time

Job summary

SummitLogic in Funchal, Portugal seeks a skilled Computer Support Specialist to deliver technical assistance to our clients. You will diagnose hardware and software issues, install and maintain systems, and guide users through new technologies with clear communication.

The ideal candidate has a Bachelor's in IT and at least two years of relevant experience, strong problem-solving and multitasking abilities, and can work independently or with a team.

Qualifications

• Bachelor's degree in Information Technology or related field preferred.
• Minimum of 2 years experience as a Computer Support Specialist or similar role.
• Strong knowledge of computer hardware, operating systems and software applications.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize tasks effectively.
• Problem-solving and troubleshooting skills.
• Ability to work independently or in a team.

Responsibilities

• Provide technical support to clients via phone, email or in-person.
• Troubleshoot hardware and software issues.
• Install, configure, and maintain computer systems and software.
• Train clients on how to use new technology or software.
• Maintain accurate records of client interactions and resolutions.
• Collaborate with team members to resolve complex issues.
• Stay up-to-date with technology trends and advancements.

Skills

Hardware knowledge

Operating systems

Software applications

Communication skills

Troubleshooting

Multitasking

Education

Bachelor's degree in Information Technology or related field

Job description

Computer Support Specialists vacancy in Funchal Portugal

Computer Support Specialist

We are seeking a skilled Computer Support Specialist to join our team in Funchal. As a Computer Support Specialist, you will be responsible for providing technical support and assistance to our clients with their computer systems and software. This position requires excellent communication skills, problem-solving abilities, and a strong understanding of computer hardware and software.

Responsibilities

• Provide technical support to clients via phone, email, or in-person
• Troubleshoot hardware and software issues
• Install, configure, and maintain computer systems and software
• Train clients on how to use new technology or software
• Maintain accurate records of client interactions and resolutions
• Collaborate with other team members to resolve complex issues
• Stay up-to-date with the latest technology trends and advancements

Requirements

• Bachelor's degree in Information Technology or related field preferred
• Minimum of 2 years experience as a Computer Support Specialist or similar role
• Strong knowledge of computer hardware, operating systems, and software applications
• Excellent communication skills (verbal and written)
• Ability to multitask and prioritize tasks effectively
• Adept at problem-solving and troubleshooting technical issues
• Ability to work independently as well as in a team environment

Salary: 1000$ per month (without accommodation)

Location: Funchal, Portugal

We welcome candidates of all genders for this position. However, due to the physical demands of the job (lifting heavy equipment), this role is more suitable for individuals who identify as male.