Complex Director of Revenue Management

United Hospitality Management; Lisboa; On-site; EUR 120,000 - 180,000; Full time

Job summary

United Hospitality Management is seeking a Complex Director of Revenue Management to lead the portfolio's revenue strategy, pricing, forecasting, distribution, and inventory across multiple properties. You will build and mentor a high-performing RM team and partner with GMs, Sales, Finance and Ownership to align commercial objectives with profitability.

In this senior role, you will own long-range planning, manage annual budgets, monitor performance metrics, and drive initiatives to maximize

Qualifications

• Bachelor’s degree or higher in a relevant field; MBA a plus.
• Proven track record in revenue strategies that improve RevPAR and market share.
• Experience leading and developing RM teams across multiple properties.
• Excellent analytical, forecasting and budgeting skills.

Responsibilities

• Sets and owns the complex-wide revenue management strategy and long-range commercial objectives across all properties in the portfolio.
• Establishes pricing philosophy, segmentation strategy and market positioning for each property in alignment with brand and ownership objectives.
• Represents Revenue Management in complex-level strategy, sales & marketing and ownership/asset management meetings.
• Owns the annual budgeting and long-range forecasting process for rooms and total revenue across the complex.
• Leads, coaches and develops the Revenue Management team, setting goals and building succession bench strength.

Skills

Revenue management

Forecasting

Budgeting

Leadership

Stakeholder management

Education

Bachelor’s degree in Business Administration, Finance, Economics, Hotel & Restaurant Management or related field

MBA or postgraduate qualification

Tools

Revenue Management Systems

Distribution Systems

Business Intelligence

Job description

The mission of the Complex Director of Revenue Management is to lead and develop the complex-wide revenue management strategy that maximizes total revenue, profit and market share across all properties in the portfolio. The Director sets the long-term commercial vision, oversees pricing, forecasting, distribution and inventory strategy, and builds and develops a high-performing Revenue Management team of Managers and Analysts. Acting as the senior revenue authority for the complex, the Director partners with General Managers, Sales & Marketing, Finance and Ownership/Asset Management to align commercial strategy with business objectives, protect brand equity, and deliver sustainable, long-term profitability across a diverse and dynamic portfolio.

Responsabilities

• Sets and owns the complex-wide revenue management strategy and long-range commercial objectives across all properties in the portfolio.
• Establishes pricing philosophy, segmentation strategy and market positioning for each property in alignment with brand and ownership objectives.
• Represents Revenue Management in complex-level strategy, sales & marketing and ownership/asset management meetings.

Forecasting, Budgeting & Performance

• Owns the annual budgeting and long-range forecasting process for rooms and total revenue across the complex.
• Reviews and validates forecasts, pricing recommendations and strategic decisions prepared by Revenue Managers and Analysts.
• Analyzes complex-wide performance (RevPAR index, market share, total RevPAR) and presents results and strategic recommendations to ownership and senior leadership.
• Leads, coaches and develops the Revenue Management team (Managers and Analysts), setting goals and building succession bench strength.
• Allocates team resources across properties based on business complexity and seasonality.

Distribution, Systems & Governance

• Oversees distribution strategy, channel management and rate parity governance across the portfolio.
• Ensures effective use of revenue management, reservations and distribution systems, and drives adoption of new tools and technology.
• Ensures compliance with brand revenue management standards, franchise agreements and audit requirements.

Stakeholder & Owner Relations

• Builds and maintains senior relationships with General Managers, Ownership/Asset Management, Brand/Corporate Revenue Management and key distribution partners.
• Communicates brand initiatives, demand and market analysis to hotel leadership, franchise partners and owners; protects and promotes brand equity.
• Acts as the escalation point and final decision-maker on complex- and cross-property revenue management matters.
• Explores and pilots new revenue strategies, tools and distribution opportunities that create value and competitive advantage.
• Challenges existing processes and systems to identify and implement improvements across the portfolio.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Economics, Hotel & Restaurant Management or related field; MBA or postgraduate qualification is a plus.
• Minimum 5 to 8 years of progressive revenue management experience, including at least 2-3 years leading a team and/or managing multiple properties.
• Demonstrated track record of developing and executing successful revenue strategies that deliver measurable RevPAR and market-share growth.
• Advanced analytical, forecasting and budgeting skills; strong command of revenue management, distribution and business intelligence systems.
• Strong executive presence, negotiation and stakeholder management skills; experience presenting to ownership/asset management and senior brand leadership.
• Proven leadership experience managing, coaching and developing revenue management teams.
• Availability to travel regular across properties within the complex/region.
• Fluent in English; additional languages, i wanna plus.