Community Moderator — Lisbon | Flexible Hours & Growth

WaveWorks; Lisboa; On-site; EUR 14,000 - 16,000; Full time

Benefits offered by this job

Flexible working hours

Growth opportunities

Dynamic work environment

Job summary

WaveWorks in Lisbon, Portugal is seeking a highly motivated Moderator to monitor and moderate online forums and social media, ensuring compliance with community guidelines and a positive environment.

The role requires a minimum of 2 years in community management or moderation, fluent English, excellent communication, multitasking ability, and proficiency with social platforms. Full-time with flexible hours and opportunities for growth.

Qualifications

• Minimum 2 years of experience in community management or moderation.
• Strong understanding of online moderation best practices.
• Excellent communication skills.
• Fluent in English; additional languages are a plus.

Responsibilities

• Monitor online communities for inappropriate content or behavior.
• Enforce community guidelines by removing or blocking users who violate them.
• Respond to user inquiries, concerns, or feedback in a timely manner.
• Collaborate with cross-functional teams to improve community engagement.
• Analyze data and trends to identify areas for improvement in the community.

Skills

Moderation experience

Moderation best practices

Communication skills

Multitasking

Social media proficiency

English fluency

Job description

WaveWorks in Lisbon, Portugal is seeking a highly motivated Moderator to monitor and moderate online forums and social media, ensuring compliance with community guidelines and a positive environment.

The role requires a minimum of 2 years in community management or moderation, fluent English, excellent communication, multitasking ability, and proficiency with social platforms. Full-time with flexible hours and opportunities for growth.