Cloud Support Infrastructure Expert

Inetum; Lisboa; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Inetum is seeking an experienced IT Operations/Applications Support specialist in Lisbon. You will provide L1/L2 support in a 24/7 banking production environment, monitor systems, troubleshoot issues, and automate tasks with Ansible/Terraform.

The role requires strong Linux, Python, Bash, and Docker/Kubernetes expertise, plus CI/CD experience and cloud platform knowledge (AWS/Azure/Google).

Qualificações

• At least 5 years in IT Operations, App Support, or similar role.
• Strong Linux administration skills (CLI and scripting).
• Proficient in Python and Bash scripting.
• Experience with CI/CD tools like Jenkins, Travis or Concourse.
• Hands-on with Ansible and Terraform for infra automation.
• Solid Docker and Kubernetes knowledge; cloud experience required.
• Experience designing and automating scalable infrastructure.
• Familiar with monitoring/observability tools; ITIL familiarity a plus.
• CKAD certification is a plus; strong analytical skills and reliability.

Responsabilidades

• Provide L1/L2 application support in a banking production environment.
• Manage incidents, service requests and production activities 24/7.
• Monitor applications and infrastructure for availability and performance.
• Troubleshoot issues and escalate when needed.
• Support disaster recovery activities and business continuity.
• Automate operational tasks using Ansible and Terraform.
• Collaborate with global teams to improve service quality.
• Contribute to process optimization and operational excellence.

Conhecimentos

5+ years experience

Linux Administration

Python Scripting

Bash Scripting

Jenkins

Travis CI

Concourse

Ansible

Terraform

Docker

Kubernetes

Cloud Platforms

AWS

Azure

Google Cloud

Monitoring & Observability

CKAD

ITIL

Analytical Skills

Problem Solving

Reliability & Performance

Ferramentas

Linux tooling

CI/CD tooling

Terraform

Ansible

Docker

Kubernetes

Descrição da oferta de emprego

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

Key Responsibilities:

• Provide L1/L2 application support in a banking production environment
• Manage incidents, service requests and production activities in a 24/7 setup
• Monitor applications and infrastructure to ensure service availability and performance
• Troubleshoot and resolve technical issues, escalating when necessary
• Support disaster recovery activities and business continuity processes
• Automate operational tasks using Ansible and Terraform
• Collaborate with global teams to maintain and improve service quality
• Contribute to process optimization and operational excellence initiatives

Profile & Skills

• At least 5 years of experience in IT Operations, Application Support, Software Engineering or a similar role
• Strong expertise in Linux systems administration (CLI and Shell Scripting)
• Proficiency in Python and Bash scripting
• Solid experience with CI/CD tools such as Jenkins, Travis CI or Concourse
• Hands-on experience with infrastructure automation using Ansible and Terraform
• Strong knowledge of Docker and Kubernetes (K8s)
• Experience with cloud platforms (AWS, Azure, Google Cloud or IBM Cloud)
• Experience designing, implementing and automating scalable infrastructure solutions
• Knowledge of monitoring and observability tools
• Red Hat Automation and/or Kubernetes certifications (CKAD) are a plus
• Familiarity with ITIL practices
• Strong analytical and problem-solving skills
• Results-oriented mindset with a focus on reliability and performance