Cloud Support Infrastructure Expert

Consort

Lisboa

Híbrido

EUR 44 000 - 57 000

Tempo integral

14 dias+

Gerador de candidaturas

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Vantagens oferecidas por esta oferta de emprego

Health insurance

TR card

CSE

Continuous training opportunities

Resumo da oferta

Consort Group in Lisbon is seeking a Cloud Support Infrastructure Expert to ensure stability, availability, and continuous improvement of core applications. You will work in an international environment, combining production support with cloud automation to maintain highly available platforms and drive operational excellence.

Key tasks include building infrastructure automation, deploying cloud environments, and supporting containerized solutions using Docker and Kubernetes.

Qualificações

Solid Linux administration, CLI, and scripting skills.
Strong Python and/or Bash scripting abilities.
Experience with Ansible and Terraform.
Experience with Docker and Kubernetes.
Knowledge of public clouds (AWS/Azure/Google Cloud).
Experience with CI/CD tools (Jenkins/Travis/Concourse).
Monitoring and observability expertise.
Familiarity with ITIL processes and service management.
Experience supporting production environments.

Responsabilidades

Design and implement infrastructure automation with Ansible and Terraform.
Develop automation scripts in Python and Bash.
Deploy and configure cloud-based environments.
Support containerized solutions using Docker and Kubernetes.
Improve monitoring, alerting and observability across platforms.
Participate in service improvement and modernization projects.
Create and maintain documentation and knowledge articles.
Provide production support for critical applications and platforms.
Participate in 24/7 support rotations and on-call duties.

Conhecimentos

Linux administration

Python

Bash

Ansible

Terraform

Docker

Kubernetes

Public cloud (AWS/Azure/Google)

CI/CD (Jenkins/Travis/Concourse)

Monitoring/observability

ITIL processes

Production support

Ferramentas

Jenkins

Travis

Concourse

Descrição da oferta de emprego

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

Cloud Support Infrastructure Expert

This is your mission

Are you passionate about Cloud Operations, Infrastructure Automation, and Application Support? Then this position is for you.

As a Cloud Support Infrastructure Expert, you will play a key role in ensuring the stability, availability, and continuous improvement of critical business applications. Working within an international environment, you will combine production support expertise with cloud and automation skills to maintain highly available platforms and drive operational excellence.

Build side:

Design and implement infrastructure automation using Ansible and Terraform
Develop and maintain automation scripts using Python and Bash
Contribute to the deployment and configuration of cloud-based environments
Support the implementation of containerized solutions using Docker and Kubernetes
Improve monitoring, alerting, and observability capabilities across the platform
Participate in service improvement initiatives and infrastructure modernization projects
Create and maintain technical documentation, procedures, and knowledge articles
Train and support operations teams on automation tools and best practices

Run side:

Provide Application Production Support for critical business applications and platforms
Monitor infrastructure, middleware, and applications to ensure service availability
Analyze system, application, and middleware logs to diagnose and resolve incidents
Manage incidents, service requests, and production support activities within defined SLAs
Participate in 24/7 support rotations, including shifts, on-call duties, weekends, and public holidays
Support Disaster Recovery (DR) exercises and business continuity initiatives
Escalate risks and critical incidents appropriately and in a timely manner
Participate in knowledge transfer sessions and validate new application releases before production deployment
Continuously improve operational processes to reduce incident resolution times and enhance service quality

This is your background

You have at least 5 years of experience in IT Operations, Infrastructure Support, Cloud Engineering, or Software Engineering environments. You enjoy troubleshooting complex technical issues, automating operational processes, and supporting mission-critical platforms.

You are looking for an environment where reliability, innovation, automation, and teamwork go hand in hand.

This is your expertise:

Strong knowledge of Linux administration, CLI, and Shell Scripting
Proficiency in Python and/or Bash
Experience with Ansible and Terraform
Strong understanding of infrastructure automation and configuration management
Experience with Docker and Kubernetes
Good knowledge of public cloud platforms such as AWS, Azure, IBM Cloud, or Google Cloud
Experience with CI/CD tools such as Jenkins, Travis, Concourse, or equivalent
Monitoring and observability tools knowledge
Understanding of ITIL processes and service management practices
Experience supporting production environments and mission-critical applications