Cloud Application Production Support

Consort Group; Lisboa; Híbrido; EUR 37 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

TR card

CSE

Resumo da oferta

Consort Group Portugal is seeking a Cloud Application Production Support Engineer to ensure stability and continuous improvement of production platforms. You will work on automating infrastructure, supporting cloud-based applications, and driving operational excellence.

Build and maintain Ansible and Terraform, modernize apps, and participate in disaster recovery planning while collaborating with global teams. Hybrid work in Lisbon with a competitive salary range depending on experience.

Qualificações

• 5+ years of IT Operations, Application Support, Cloud Engineering, or Software Engineering experience.
• Strong troubleshooting skills and ability to support critical production systems.
• Experience automating operational tasks and modern cloud infrastructures.
• Solid knowledge of Linux and scripting (Python / Bash).

Responsabilidades

• Build and maintain Ansible playbooks and Terraform scripts for provisioning and deployments.
• Containerize legacy apps and implement infrastructure-as-code best practices.
• Support cloud platform deployments and configuration management.
• Assist disaster recovery planning and participate in incident management.
• Collaborate with development and operations teams to improve reliability and deployment processes.
• Train operations teams on Ansible, Terraform, Kubernetes and automation practices.
• Monitor performance and help drive automation for operational efficiency.

Conhecimentos

Linux

Python

Bash

Ansible

Terraform

Docker

Kubernetes

Public Cloud

CI Tools

Git

Ferramentas

Jenkins

Travis CI

Concourse

RH Automation

Descrição da oferta de emprego

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

Cloud Application Production Support

This is your mission

Are you passionate about Cloud Operations, Application Support, and Infrastructure Automation? Then this position is for you.

As a Cloud Application Production Support Engineer, you will play a key role in ensuring the stability, reliability, and continuous improvement of critical production platforms. You will work in a dynamic environment, supporting cloud-based applications while contributing to automation initiatives, service resilience, and operational excellence.

Build Side

• Build and maintain Ansible playbooks and Terraform scripts to automate infrastructure provisioning and deployments
• Contribute to the modernization and containerization of legacy applications
• Implement infrastructure-as-code and automation best practices
• Support cloud platform deployments and configuration management activities
• Assist in disaster recovery (DR) planning and implementation
• Collaborate with development and operations teams to improve application reliability and deployment processes
• Train and mentor operations teams on Ansible, Terraform, Kubernetes, and automation practices
• Continuously identify opportunities to improve operational efficiency through automation

Run Side

• Provide Application Production Support for business-critical applications and services
• Handle incidents, service requests, and production support activities within agreed service levels
• Participate in shift rotations, on-call support, and incident management processes
• Monitor application and infrastructure performance to proactively identify issues
• Troubleshoot Linux-based environments and cloud infrastructure components
• Support disaster recovery exercises and business continuity activities
• Ensure platform availability, stability, and performance
• Collaborate with global support and engineering teams to resolve complex issues
• Contribute to service improvement initiatives and operational excellence programs

This is your background

You have at least 5 years of experience in IT Operations, Application Support, Cloud Engineering, or Software Engineering environments. You have strong troubleshooting skills and are comfortable supporting critical production systems in fast-paced environments.

You enjoy automating operational tasks, improving production stability, and working on modern cloud infrastructures.

This Is Your Expertise

• Strong knowledge of Linux platforms and command-line tools
• Proficiency in Python and/or Bash scripting
• Experience with Ansible and Terraform
• Experience with Docker and containerization technologies
• Understanding of Kubernetes (K8s) environments
• Experience with public cloud providers such as AWS, Azure, IBM Cloud, or Google Cloud
• Good understanding of Continuous Integration tools such as Jenkins, Travis, Concourse, or similar
• Knowledge of infrastructure provisioning, configuration management, and deployment automation
• Experience supporting production environments and critical applications

Nice To Have

• Red Hat Enterprise Linux Automation with Ansible (RH294)
• Developing Advanced Automation with Red Hat Ansible Automation Platform (DO374)
• Certified Kubernetes Application Developer (CKAD)
• HashiCorp Terraform Associate (nice to have)
• HashiCorp Vault Associate (nice to have)

This is how you work as part of a team:

• Strong critical-thinking and problem-solving skills
• Good written and verbal communication abilities
• Proactive mindset with a strong sense of ownership
• Persistent, can‑do attitude and ability to work independently
• Strong collaboration and teamwork skills
• Ability to remain focused under pressure and during incident situations
• Continuous learning mindset and willingness to develop new technical skills

Language Skills

• English: C1

This is our commitment

• Attentive and human onboarding
• A truly hands-on management style
• Continuous training opportunities
• Concrete commitments: inclusion, equality, solidarity
• A comprehensive HR package: health insurance, TR card, CSE
• A culture of feedback and meaningful projects

The Recruitment Process

• An initial phone call with our recruitment team
• An HR interview and a job interview with a business engineer
• A test or technical interview with one of our experts
• A final meeting with your future manager or project manager
• And if we're a good fit, we'll get started together

Good to know

Location: Lisbon

Contract: Permanent contract

Remote work: Hybrid (50%)

Salary: From 37 K€ to 48 K€ (depending on experience) gross annual salary

Job category: Cloud Infrastructure / Application Production Support / DevOps

What you will do here, you won't do anywhere else.

This moment is yours.