Cloud Application Support Engineer — 24/7 Hybrid

Consort Group; Lisboa; Híbrido; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Consort Group is seeking an experienced Application Support Engineer – Cloud to join the WM APS team in Lisbon. You will deliver technical and functional production support for Wealth Management IT Data Platform applications and provide 24/7 coverage, incident handling, monitoring, and automation.

The role requires 5+ years in IT operations or software engineering, hands-on cloud, container, and automation expertise, plus strong problem-solving and collaboration with cross‑functional teams.

Qualificações

• Master’s degree in Computer Science, Computer Engineering or an equivalent field.
• At least 5 years of experience in IT Operations or Software Engineering.
• Experience in application production support within a banking environment.

Responsabilidades

• Provide 1st/2nd line production support for Wealth Management IT Data Platform apps and tools.
• Handle incidents, service requests, and application support activities.
• Analyse system, middleware and application logs to troubleshoot issues.
• Manage releases and change requests within scope.
• Maintain and enrich support documentation and runbooks.

Conhecimentos

Linux

Python

Shell scripting

Ansible

Terraform

Docker

Kubernetes

Incident management

Monitoring

CI/CD

Formação académica

Master’s degree in Computer Science or related field

Ferramentas

Dynatrace

Jenkins/Concourse

PL/SQL

Descrição da oferta de emprego

Consort Group is seeking an experienced Application Support Engineer – Cloud to join the WM APS team in Lisbon. You will deliver technical and functional production support for Wealth Management IT Data Platform applications and provide 24/7 coverage, incident handling, monitoring, and automation.

The role requires 5+ years in IT operations or software engineering, hands-on cloud, container, and automation expertise, plus strong problem-solving and collaboration with cross‑functional teams.