Client Services Associate (German Speaking)

proSapient; Lisboa; Hybride; EUR 20 250 - 24 750; Plein temps

Avantages offerts par ce poste

Generous uncapped commission scheme

Hybrid working (maximum of 3 days in the office)

Up to €9.60 meal voucher per day

Tenure Gifts (vouchers, extra holiday, sabbaticals)

Enhanced Maternity & Paternity pay

Enhanced sick pay (up to 10 days per year)

Team outings and celebrations

Résumé du poste

An innovative firm is seeking a Client Services Associate fluent in German and English to connect clients with top industry experts. This entry-level role promises an exciting journey in a fast-paced environment, where you'll utilize cutting-edge AI technology to source experts globally. With a generous uncapped commission scheme and hybrid working options, this position offers growth opportunities and a vibrant team culture. You'll be part of a diverse and inclusive workplace that values your contributions and encourages you to excel. If you're ready to take on challenges and make a significant impact, this opportunity is for you!

Qualifications

• Must be fluent in German and English, with strong communication skills.
• Drive to meet targets and comfortable in a fast-paced environment.

Responsabilités

• Connect clients with industry experts by sourcing and vetting candidates.
• Manage projects to meet deadlines and exceed client expectations.

Connaissances

Fluent in German

Fluent in English

Communication Skills

Sales Skills

Project Management

Outils

AI-driven Platform

Professional Networking Sites

Description du poste

Client Services Associate (German Speaking)

1 day ago Be among the first 25 applicants

proSapient is a global Expert Network firm. We provide clients with rapid access to high-quality, relevant expert insights, through a combination of world-class client services and innovative AI technology. Whether it's a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.

We are a venture capital-backed scale-up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female co-founded businesses.

Aligning to this we will be hiring our next class of associates in April 2025!

We are offering a salary of €22,500 + uncapped commission. Please apply if you are keen to start a role in April 2025. Please submit all applications in English.

What is an Associate?

As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a fast-paced target-driven environment, proSapient could be the ideal place for you. After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.

You won't find a typical 9-to-5 here - we work with some of the world's most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!

The key duties of this role will include:

• Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client's needs.
• Expert Sourcing: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by:

1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and

2) Utilising professional networking sites and other online resources to source new experts to join our network.

• Expert Communication: Employing a mix (Calls, Emails, Messaging, etc...) of outbound methods to reach experts, you'll then engage with and vet to evaluate their suitability for the brief.
• Project Management: Work closely with your team to meet project deadlines and exceed clients' expectations.

Requirements

The key skills needed for this role are:

• The drive to meet and exceed personal targets. Comfortable working in a fast-paced environment and taking ownership of your own success.
• A client-focused mindset, committed to surpassing client expectations and delivering true value through speed, quality and excellent service.
• Excellent communication skills with fluency in English (the ability to speak other languages is a plus).
• A curious nature, enjoying the opportunity to learn about various industries and develop new skills.
• Enjoy working in a team and collaborating with others to achieve success.
• MUST be fluent in German & English.

Benefits

• Generous uncapped commission scheme
• Hybrid working (a maximum of 3 days in the office)
• Up to €9.60 meal voucher per day
• Tenure Gifts - Vouchers, extra holiday and sabbaticals for each year of employment including a 4-week paid sabbatical after 3 years of employment
• Enhanced Maternity & Paternity pay
• Enhanced sick pay (up to 10 days per year)
• Team outings - From quarterly gatherings to our annual winter & summer parties, we love to celebrate, collaborate and have fun together!

Want to hear more? Look at our careers Notion page - Careers at proSapient

Next Steps...

• You'll meet with a Talent Team member to talk more about the role.
• At second stage you will meet with a Senior Associate and Team Lead within the Client Services team, where you will take part in a Case Study.
• Final Stage you will meet with one of our Associate Directors at proSapient where you will discuss in further detail how you are feeling about the role and your fit to the position.

We are committed to building an inclusive workplace - did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don't necessarily tick every box, we encourage you to apply anyway - this role could still be a great match!

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.

All employment is decided based on qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Information Services