Client Services Associate - Nordic Speaking - (Entry Level - 2027 Start

proSapient; Lisboa; Presencial; EUR 35 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work

Remote work up to 20 days

Health insurance

Meal vouchers

Maternity/Paternity pay

Sick pay

Team outings

Resumo da oferta

proSapient is seeking an Associate to rapidly connect clients with top industry experts worldwide. After training, you will develop skills in communication, sales, project management, and negotiation while handling briefs, sourcing experts, and maintaining strong client interactions.

The role operates in a fast-paced environment with an uncapped commission potential, offering hybrid work (up to 3 days in the office) and remote work up to 20 days annually.

Qualificações

• Must be fluent in English and speak at least one Nordic language (Swedish, Norwegian, or Danish).
• Strong communication and client-facing skills are required.
• Ability to work in a fast-paced, target-driven environment and manage multiple priorities.

Responsabilidades

• Understand client briefs and conduct initial industry research.
• Source experts globally using AI platform and professional networks.
• Engage with experts via calls, emails, and messages and assess fit for briefs.
• Manage projects with the team to meet deadlines and exceed client expectations.

Conhecimentos

Fluent English

Nordic language

Communication skills

Sales

Project management

Negotiation

Descrição da oferta de emprego

proSapient is a global Expert Network firm. We provide clients with rapid access to high-quality, relevant expert insights, through a combination of world-class client services and innovative AI technology. Whether it’s a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.

We are a venture capital-backed scale-up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female co-founded businesses.

What is an Associate?

As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a fast-paced target-driven environment, proSapient could be the ideal place for you. After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.

You won't find a typical 9-to-5 here – we work with some of the world’s most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!

The key duties of this role will include:

• Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client’s needs. Your business and commercial understanding will grow exponentially.
• Expert Sourcing: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by:

1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and

2) Utilising professional networking sites and other online resources to source new experts to join our network.

• Expert Communication: Employing a mix (Calls, Emails, Messaging, etc...) of outbound methods to reach experts, you’ll then engage with and vet to evaluate their suitability for the brief. These interactions are fantastic opportunities to learn more about an industry, build your professional network and hone your negotiation skills.
• Project Management: Work closely with your team to meet project deadlines and exceed clients’ expectations.

• The drive to meet and exceed personal targets. Comfortable working in a fast-paced environment and
  taking ownership of your own success.

• A client-focused mindset, committed to surpassing client expectations and delivering true value through
  speed, quality and excellent service.
• A curious nature, enjoying the opportunity to learn about various industries and develop new skills.
• Enjoy working in a team and collaborating with others to achieve success.
• MUST be fluent in English and speak at least one Nordic language - either Swedish, Norwegian, or Danish. The ability to speak additional languages is always a plus.

• Generous uncapped commission scheme that is designed to encourage and reward over performance - the sky is the limit!
• Hybrid working (a maximum of 3 days in the office)
• On top of the hybrid working policy, you can enjoy the flexibility of working remotely for up to 20 days extra each year, allowing you to tailor your work environment to your needs and embrace a change of scenery.
• Growth Opportunities- At proSapient, your career growth is as dynamic as the role itself! We offer multiple paths for career development, allowing you to tailor your journey based on your skills and interests.
• Full health insurance through AdvanceCare (Once passed probationary period)
• Up to €9.60 meal voucher per day
• Enhanced Maternity & Paternity pay
• Enhanced sick pay (up to 10 days per year)
• Team outings - From quarterly gatherings to our annual Winter & Summer parties, we love to celebrate, collaborate and have fun together!

Want to hear more? Look at our careers Notion page - https://prosapient.notion.site/Careers-at-proSapient-bfb1f316031b4dabbd9d40943cc4cc6f

We are committed to building an inclusive workplace – did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don’t necessarily tick every box, we encourage you to apply anyway – this role could still be a great match!

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.

All employment is decided based on qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.