Client Services Associate (German Speaking)

Prosapient; Almada; Híbrido; EUR 19 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Uncapped commission

Hybrid work policy

Health insurance

Meal voucher

Team events

Career growth

Resumo da oferta

proSapient is a global Expert Network firm, offering rapid access to high-quality expert insights and AI-enabled services. The Associate role involves connecting clients with industry experts worldwide, with training, fast-paced learning, and growth opportunities.

The position features a generous uncapped commission and a hybrid work policy with some remote days. Salary is €22,500 plus uncapped commission, reflecting the role’s target-driven environment.

Qualificações

• Must be fluent in English and German.
• Driven to meet and exceed personal targets in a fast-paced environment.
• Client-focused mindset, delivering value through speed, quality and service.
• Enjoy working in a team and collaborating to achieve success.

Responsabilidades

• Understand client briefs and conduct initial research on industries, companies and topics.
• Source experts globally using our AI-driven platform and other networks.
• Engage with experts via calls, emails and messages to assess suitability for briefs.
• Manage projects with your team to meet deadlines and exceed client expectations.

Conhecimentos

Fluent English

Fluent German

Descrição da oferta de emprego

About proSapient proSapient is a global Expert Network firm. We provide clients with rapid access to high-quality, relevant expert insights, through a combination of world-class client services and innovative AI technology. Whether it's a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.

We are a venture capital-backed scale‑up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female co‑founded businesses.

We are offering a salary of €22,500 + uncapped commission.

What is an Associate?

As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a fast‑paced target‑driven environment, proSapient could be the ideal place for you. After an intensive training period, you’ll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.

You won't find a typical 9-to-5 here – we work with some of the world’s most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!

Key Duties

• Understand Client Briefs : Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client's needs. Your business and commercial understanding will grow exponentially.
• Expert Sourcing : Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by:
• Utilising our AI‑driven Platform as a key source to find potential matches from within our existing network
• Utilising professional networking sites and other online resources to source new experts to join our network
• Expert Communication : Employing a mix (Calls, Emails, Messaging, etc...) of outbound methods to reach experts, you’ll then engage with and vet them to evaluate their suitability for the brief. These interactions are fantastic opportunities to learn more about an industry, build your professional network and hone your negotiation skills.
• Project Management : Work closely with your team to meet project deadlines and exceed clients’ expectations.

Requirements

• The drive to meet and exceed personal targets. Comfortable working in a fast‑paced environment and taking ownership of your own success.
• A client-focused mindset, committed to surpassing client expectations and delivering true value through speed, quality and excellent service.
• A curious nature, enjoying the opportunity to learn about various industries and develop new skills.
• Enjoy working in a team and collaborating with others to achieve success.
• MUST be fluent in English and German
• (the ability to speak other languages is a plus).

Benefits and Perks

• Generous uncapped commission scheme that is designed to encourage and reward over performance.
• Hybrid working (a maximum of 3 days in the office).
• On top of the hybrid working policy, you can enjoy the flexibility of working remotely for up to 20 days extra each year, allowing you to tailor your work environment to your needs and embrace a change of scenery.
• Growth Opportunities - at proSapient, your career growth is as dynamic as the role itself. We offer multiple paths for career development, allowing you to tailor your journey based on your skills and interests.
• Full health insurance through AdvanceCare (once passed probationary period).
• Up to €9.60 meal voucher per day.
• Enhanced Maternity & Paternity pay.
• Enhanced sick pay (up to 10 days per year).
• Team outings - from quarterly gatherings to our annual Winter & Summer parties.

We are committed to building an inclusive workplace.

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.

All employment is decided based on qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre‑employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.