Client-Facing Implementation Consultant: Go-Live & Workshops

Amadeus; Lisboa; Hybrid; EUR 40,000 - 65,000; Full time

Job summary

Amadeus is seeking an Implementation Associate Consultant to support new and existing customers with the integration of Amadeus products or solutions. You will gather functional and non-functional requirements, conduct workshops, design high-level architectures, and assist developers with specifications and tests.

In this role, you will train key users, prepare playbacks, manage integration schedules, and provide early live support while ensuring a smooth handover to maintenance teams.

Qualifications

• Must have experience in a functional/implementation consultant or business analyst-like role.
• Excellent communication skills and confidence working directly with customers.
• Strong analytical and problem-solving abilities.

Responsibilities

• Gather and document customer requirements and functional/non-functional specs.
• Lead workshops with clients to discuss and refine solutions.
• Design BPMN, use cases and high-level design with development teams.
• Prepare and deliver project documentation including manuals and configuration notes.
• Coordinate integration schedule and support go-live activities.

Tools

Jira

Job description

Amadeus is seeking an Implementation Associate Consultant to support new and existing customers with the integration of Amadeus products or solutions. You will gather functional and non-functional requirements, conduct workshops, design high-level architectures, and assist developers with specifications and tests.

In this role, you will train key users, prepare playbacks, manage integration schedules, and provide early live support while ensuring a smooth handover to maintenance teams.