Global Airport IT Trainer & Learning Specialist

1228 Vision Box - Soluções de Visão por Computador, S.A.; Oeiras; Hybrid; EUR 45,000 - 60,000; Full time

Job summary

Amadeus is seeking a Functional Trainer for Airport IT Solutions to deliver and support training sessions globally. You will develop foundational product knowledge, create effective training environments, and progressively contribute to customer-facing activities under supervision.

Your role includes delivering sessions onsite and remotely, engaging customers for a high-quality learning experience, and preparing materials and logistics for smooth delivery.

Qualifications

• Strong English communication skills (written and verbal).
• Ability to quickly learn product functionalities and adapt to new environments.
• Familiarity with the airport industry and ITIL principles.

Responsibilities

• Deliver and support training sessions (onsite and remote), including demos, exercises, and recaps.
• Engage professionally with customers, ensuring a high‑quality learning experience and addressing queries.
• Prepare training environments, materials, and logistics to ensure smooth session delivery.
• Apply and improve training content, providing feedback to enhance quality and consistency.
• Track participation, collect feedback, and maintain accurate reporting and documentation.
• Build expertise in Amadeus systems (AODB, FRMS, DDS, ASM, UAC) while progressing through certifications.
• Collaborate with internal teams and stakeholders, contributing to global projects with potential onsite exposure.

Skills

English communication

Team oriented

Willing to travel internationally

Learning oriented / certifications

Job description

Amadeus is seeking a Functional Trainer for Airport IT Solutions to deliver and support training sessions globally. You will develop foundational product knowledge, create effective training environments, and progressively contribute to customer-facing activities under supervision.

Your role includes delivering sessions onsite and remotely, engaging customers for a high-quality learning experience, and preparing materials and logistics for smooth delivery.