Client Experience & Operations Specialist

Snatch UP Jobs; Cascais; Presencial; EUR 15 000 - 23 000; Tempo integral

Resumo da oferta

Brightman Group is seeking an organized, proactive operations/administrative professional in Portugal to support consultants, clients and leadership. You’ll help ensure smooth daily operations, onboarding and office experience.

Key duties include coordinating listings and documentation, managing DocuSign workflows and CRM, coordinating photography and property launches, and supporting referrals, partnerships and compliance. Fluency in Portuguese and English required.

Qualificações

• Highly organized and detail-oriented.
• Able to juggle multiple priorities in a fast-paced environment.
• Proactive, resourceful and takes ownership.
• Learns new technology quickly and improves systems.
• Loves working with people and providing outstanding service.
• Speaks fluent Portuguese and English; additional languages a plus.
• Experience in administration, operations, hospitality, executive support or real estate.

Responsabilidades

• Coordinate property listings, contracts and documentation from start to finish.
• Manage DocuSign workflows, CRM (EGO), OneDrive and internal systems.
• Coordinate photography, virtual tours and new property launches.
• Support our consultants with day-to-day operations and onboarding.
• Manage referrals, partnerships, KYC and compliance documentation.
• Welcome clients and deliver an exceptional office experience.
• Handle calls, emails and enquiries, ensuring every opportunity is captured and followed up.
• Coordinate office operations, suppliers and facilities.
• Continuously look for ways to improve processes and support the wider team.

Conhecimentos

Organized

Detail-oriented

Multitasking

Proactive

Tech-savvy

People skills

Portuguese & English

Admin experience

Real estate experience

Ferramentas

DocuSign

CRM (EGO)

OneDrive

Internal systems

Descrição da oferta de emprego

Brightman Group is seeking an organized, proactive operations/administrative professional in Portugal to support consultants, clients and leadership. You’ll help ensure smooth daily operations, onboarding and office experience.

Key duties include coordinating listings and documentation, managing DocuSign workflows and CRM, coordinating photography and property launches, and supporting referrals, partnerships and compliance. Fluency in Portuguese and English required.