Cash Collection Specialist - French Speaker

Adecco; Viseu; Presencial; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

Adecco Recursos Humanos is seeking a Cash Collections Specialist (Italian Speaker) to manage inquiries, prioritize tasks, and liaise with internal teams to resolve issues. The role emphasizes accuracy in handling high-volume transactions, attention to detail, and proactive problem solving.

Based in Paço de Arcos, Oeiras, the position offers a dynamic, structured environment with ongoing training and opportunities to contribute to process improvements within the credit control function.

Formación

• Fluency in Italian (mandatory) and good command of English.
• Ability to reconcile high-volume transactions.
• Strong analytical skills.
• Professional demeanor and highly organized.
• Ability to multitask and work independently.
• High standard of numeracy, accuracy and attention to detail.
• Experience with Excel (advanced or intermediate).
• MS Access knowledge is a plus.

Responsabilidades

• Management of a centralized mailbox, assigning inbound customer queries.
• Prioritize customer queries once logged.
• Investigate customer queries by liaising with internal departments by phone and email.
• Uphold or credit the charge in the rental system.
• Respond to the corporate customer or via the credit control team.
• Build rapport with the customer and credit control team.
• Identify root causes and implement preventative measures where applicable.
• Liaise with the data loading.

Conocimientos

Italian fluency

English proficiency

Transaction reconciliation

Analytical skills

Numerical accuracy

Multitasking

Attention to detail

Initiative

Excel skills

Herramientas

MS Access

Descripción del empleo

Are you ready to be our next Cash Collections Specialist (Italian Speaker)? We're seeking a dynamic individual who thrives on accuracy and enjoys the thrill of financial operations. As a Cash Collections Clerk, you'll play a pivotal role in ensuring the financial processes run smoothly and efficiently!

RESPONSIBILITIES

• Management of a centralized mailbox, assigning inbound customer queries
• Once logged, prioritize customer queries
• Investigate customer queries by liaising with internal departments by both phone and email, to understand the issue.
• Uphold or credit the charge in the rental system
• Respond directly to the corporate customer or via the credit control team
• Building a rapport with the customer and credit control team
• Identifying root causes and putting in preventative measures where applicable
• Liaise with the data loading

KEY SKILLS

• Fluency in Italian (mandatory) and good command of English;
• Ability to reconcile high volume transactions;
• Good analytical skills;
• Professional manner and highly organized;
• Ability to multitask;
• High standard of numeracy, accuracy and attention to detail;
• Ability to work on yourown initiative, prioritizing your own work;
• Excel advanced orintermediate skills;
• MS access knowledge.

OFFER

• Opportunity to work in a reference company in its sector;
• Salary conditionscompatible with professional experience;
• Dynamic and versatile work environment;
• Work contract with our client;
• Initial and continuous training.

Location Paço de Arcos, Oeiras