Case Standards Product Analyst – Global Case Management

A Specialist Recruitment Agency; Viseu; Híbrido; EUR 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model with two office days

AI tools access: Claude by Anthropic

SIXTgpt access

28 vacation days per year

Private health insurance for family

Employee perks and discounts

Resumo da oferta

SIXT is hiring a Senior Digital Product Analyst to analyze product performance, build dashboards, and provide key insights across global teams. You’ll enable decision-making to improve customer experience and business impact while shaping data architecture and event tracking across frontend and backend systems.

You’ll work with product managers, engineers and analysts, translating branch insights into data deep-dives and feature optimizations in a hybrid Lisbon environment.

Qualificações

• Experience as a Product Analyst on digital products and user behavior analysis.
• Practical experience in SQL.
• Experience with BI tools like QuickSight.
• Experience with web or digital analytics tools.
• Understanding of data storage, structure and analytics processing.
• Proactive and thrives in fast-paced environments.

Responsabilidades

• Analyze large datasets to identify trends and improve user engagement, CX and sales performance.
• Develop dashboards and datasets that inform core business decisions.
• Track how colleagues use the software and identify optimization opportunities.
• Collaborate with product managers, engineers, and analysts across global teams.
• Gain first-hand insights from branches to guide feature optimizations.
• Improve data architecture and high-quality event tracking (frontend/backend).

Conhecimentos

Product analytics

SQL

Quicksight

AI data analysis

Web analytics

Data quality

Collaboration

English

Ferramentas

Claude by Anthropic

SIXTgpt

Descrição da oferta de emprego

• Legal Entity : Sixt Research Development Services, Lda.

Job Description

We are looking for aSenior Digital Product Analyst(m / f / d) to join our team at SIXT. In this role, you analyze product performance,createdashboards, andprovidekey insights tohelpdevelopingsoftware for our colleagues at SIXT branches worldwide.Yourexpertisewill support decision-making, enhance customer experience, and drive business impact. If you have a strong analytical mindset and enjoy working with data, this is your opportunity to make a difference.

YOUR ROLE AT SIXT

You analyse large datasets toidentifytrends and improve user engagement, customer experience and sales performance

You develop dashboards and datasets that serve as the foundation for key business decisions

You track and analyzehow our colleagues are using the software that we create for them

You collaborate with product managers, engineers, and analysts across global teams tooptimizeprocesses

You gain first-hand insights on the actual reality in branches to deduct which further data deep-dives will provide the right basis for feature optimizations

You help improve data architecture, ensuring high-quality event tracking (Frontend and Backend) and implementation

YOUR SKILLS MATTER

ExperienceYou bringexperience as a Product Analyst, working on digital products, anduser behavior analysis andpractical experience in SQL

Tools / SystemsYou haveexperience with BI tools likeQuicksight,andexperiencein using AI-toolsfor data analysis

Web & Digital AnalyticsYou bring experience with web or digital analytics tools

Data Quality & ArchitectureYou have a solid understanding of how data is stored, structured, and processed for analytics

Soft SkillsYou are proactive and thrive in fast-paced environments

CollaborationYou work closely with global teams, including product managers, engineers, and junior analysts

LanguageYou are fluent in English to effectively communicate with international teams

WHAT WE OFFER

• The SIXT Lisbon ExperienceTwo of Lisbon's most exciting hubs - Factory Lisboa in Beato and ARTs Lisboa in Parque dasNações- are whereyou'llfind your new home base. Expect a fast-paced, international atmosphere where ideas flow freely, people genuinely look out for each other, and no two days feel quite the same- Community & International EnvironmentJoin a truly global workplace with colleagues from many nationalities. Regular team events, community activities, and inspiring talks with internal and external speakers make our Lisbon hubs more than just an office- Flexibility & Modern Work SetupBenefit from a hybrid working model with two office days per week and flexible working hours. Our modern offices are designed for collaboration while allowing you the flexibility to work in the way that suits you best- AI at your fingertipsFrom day one, you'llhave access to Claude by Anthropic andSIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey : encouraging experimentation, building knowledge, and making sureyou'reahead of the curve- Time Off & WellbeingEnjoy 28 vacation days per year, anadditionalday off on your birthday, one volunteer day annually, and private health insurance that also covers your spouse and children free of charge- Everyday BenefitsReceive a yearlyCoverflexallowance and a daily meal allowance to make life a little easier every day- Employee PerksGet exclusive rates on all SIXT services, withspecial discountsextended to your family and friends. Because greatperksare even better when you can share them

Additional Information

About us :

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.