Business Support Administrative Assistant – German speaker

Willis Towers Watson; Lisboa; Híbrido; EUR 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible hours

Hybrid work options

Global exposure

Career development

Collaborative culture

Impactful work

Corporate events

Resumo da oferta

Willis Towers Watson Lisbon Regional Delivery Center is seeking a proactive professional to support corporate risk and broking operations. You will interface with customers and insurers in German and English, manage documentation requests, and help ensure deadlines are met while contributing to process improvements.

The role emphasizes strong communication, teamwork, and a keen eye for data quality within a large, international advisory environment.

Qualificações

• University degree (preferred).
• Advanced Microsoft Office 365 skills.
• Experience in client service or operational processes, ideally within an insurance or service-based environment.
• Strong understanding of processes, data quality and digital workflows, with a strong technical aptitude.
• Analytical and problem-solving skills, with a genuine interest in continuous improvement.
• Excellent communication and collaboration skills, across different departments.
• High level of German and good knowledge of English.
• High level of accuracy and attention to detail.
• Ability to work independently and with focus, while remaining flexible in prioritising workload and responding to changing requests.
• Strong teamworking and interpersonal skills.

Responsabilidades

• Support the operational business.
• Request documentation from the Insurance Company.
• Ensure deadlines are met.
• Interface with customers and insurance companies.
• Correspond with customers and insurers in German and English.

Conhecimentos

Interpersonal skills

Analytical thinking

Communication skills

German language

English language

Time management

Teamwork

Attention to detail

Customer focus

Formação académica

University degree

Ferramentas

Microsoft Office 365

Descrição da oferta de emprego

Description

About Us

WTW is not just another advisory, broking, and solutions company—we’re a storied institution that’s been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA’s Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Center, a dynamic team of 400+ professionals is driving that legacy forward every day.

The Opportunity
In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we

do and how we do it.

What You’ll Bring

In addition, you’ll be working on real client projects by performing the following tasks:

• Support the operational business

• Request documentation from the Insurance Company

• Ensure deadlines are met

• Interface with customers and insurance companies

• Correspond with customers and insurers in German and English

Qualifications

What You’ll Bring

We are looking for a highly driven professional with strong interpersonal skills who is motivated to join a large, dynamic organization.

• University degree (preferred)

• Advanced Microsoft Office 365 skills

• Experience in client service or operational processes, ideally within an insurance or service-based environment

• Strong understanding of processes, data quality and digital workflows, combined with a strong technical aptitude

• Analytical and problem-solving skills, with a genuine interest in continuous improvement

• Excellent communication and collaboration skills, with the ability to work effectively across different departments

• High level of German and good knowledge of English

• High level of accuracy and attention to detail

• Ability to work independently and with focus, whilst remaining flexible in prioritising workload and responding to changing requests

• Strong teamworking and interpersonal skills, with the ability to build effective working relationships

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Willis Towers Watson is an equal opportunity employer.