Administrative Assistant - French Speaker

Willis Towers Watson; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working

Flexible hours

Competitive pay

Global exposure

Resumo da oferta

Willis Towers Watson in Lisbon is seeking an Administrative Assistant to support claims management operations within a standardized framework. You will handle client-facing tasks, update a third-party database, and prepare daily/statistical reports while ensuring accuracy and timeliness.

The ideal candidate has advanced MS Office skills, strong communication abilities, and can manage multiple tasks with autonomy.

Qualificações

• Proficiency in MS Office 365 (Excel, Word, PowerPoint).
• Strong interpersonal and written communication skills.
• Effective prioritisation and time management abilities.
• High level of accuracy and adherence to rules and deadlines.
• Strong teamwork and collaboration.
• Ability to work autonomously and take initiative.
• French: minimum B2 required, C1 preferred.

Responsabilidades

• Delivery of statements of situation for motor clients.
• Update the third-party database (workshop, loss adjuster, insurer).
• Maintain day-to-day relationships with internal clients related to contracts.
• Update statistical reports.
• Coordinate third-party follow-ups (workshop, loss adjuster, insurer).
• File administrative completion.

Conhecimentos

Interpersonal skills

Written communication

Time management

Detail-oriented

Autonomy

Initiative

French language

Ferramentas

Microsoft Office 365

Descrição da oferta de emprego

Description

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

What You’ll Bring

As an Administrative Assistant, your key responsibility will be to carry out claims management operations within the framework of a standardized and normalized procedure.

You’ll be working on real client projects, performing the following tasks:

• Delivery of statements of situation for motor clients
• Update the company’s third-party database (workshop, loss adjuster, insurer)
• Ensure the day-to-day relationship with internal clients (telephone and written) relating to the contracts for which he/she is responsible
• Update statistical reports
• Third-party follow-up (workshop, loss adjuster, insurer)
• File administrative completion

Qualifications

What You’ll Bring

We are seeking a motivated colleague to join our dynamic organisation. The ideal candidate will demonstrate the following qualifications and attributes:

• Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint)
• Knowledge of the fundamentals of insurance contracts is considered an advantage
• Strong interpersonal and written communication skills
• Effective prioritisation and time management abilities
• High level of accuracy and adherence to rules, procedures, and deadlines
• Strong team player with a collaborative mindset
• Well‑organised with the ability to manage multiple tasks efficiently
• Strong analytical skills with the ability to synthesise information clearly
• Ability to work autonomously and take initiative
• Proficiency in French: minimum B2 required, C1 preferred

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance:Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation:Benefit from an attractive, performance-related remuneration system.
• Global Exposure:Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development:Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture:Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work:Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration:Participate in corporate events and celebrate our successes together.

Join Us!

Willis Towers Watson is an equal opportunity employer.