Business Process Transformation Specialist (1 year Contract)

Volkswagen Group Digital Solutions [Portugal]; Lisboa; Presencial; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flex allowance

Performance bonus

Health insurance extended to household

Wellbeing program extended to your own

Smartphone & data plan

Discounts on VW Group cars

Resumo da oferta

VW Group Digital Solutions [Portugal] is seeking an experienced Business Transformation Specialist for a 12-month maternity cover. You will drive cross-functional process transformations across the VWGDS landscape, from AS-IS analysis to TO-BE design and sustainable adoption, serving as a bridge between business, operations and technology.

The role requires strong process management, business analysis, project and change management experience, plus BPMN 2.0 proficiency and a mindset for

Qualificações

• Higher education degree in Management, STEM or a related field.
• 3+ years of experience in Business Transformation, Project Management, Process Improvement, and Operational Excellence.
• Proven experience leading process improvement and process governance initiatives.
• Strong knowledge in BPMN 2.0.
• Knowledge in BTM² (nice to have).
• Familiarity with AI and its application in process transformation and automation.
• Lean / Six Sigma knowledge or certification.
• Knowledge in change management.
• Strong analytical and problem-solving skills.
• Ability to structure ambiguity and transform complex challenges into pragmatic solutions.
• Excellent communication and facilitation skills.
• Ability to influence stakeholders.

Responsabilidades

• Lead transformation and process improvement initiatives from assessment through implementation and adoption, both locally and cross-countries.
• Facilitate workshops and working sessions independently with stakeholders to define solutions and drive decisions across teams.
• Model and document processes using BPMN and established BPM practices.
• Analyze existing processes (AS-IS) for cycle times, inefficiencies, risks, bottlenecks and improvements.
• Translate business challenges into structured requirements and improvement initiatives.
• Identify opportunities for digitalization, automation and workflow optimization.
• Assess operational impact of proposed solutions and ensure alignment with objectives.
• Prioritize opportunities based on value, risk and impact.
• Design TO-BE processes aligned with governance and needs.
• Define process KPIs and monitoring mechanisms.
• Support implementation of transformation initiatives.

Conhecimentos

Business Transformation

Process Improvement

Project Management

Change Management

Analytical & problem solving

BPMN 2.0

AI awareness in processes

Ambiguity structuring

Formação académica

Higher education degree in Management, STEM or related field

Ferramentas

BPMN

Descrição da oferta de emprego

About The Role

This is a temporary position to cover a maternity leave, with an expected duration of approximately 12 months under an uncertain term employment contract.

We are looking for an experienced Business Transformation Specialist to join the Integrated Management Systems team and lead cross-functional process transformation initiatives across VWGDS. The role spans the full transformation lifecycle, from understanding business challenges and redesigning processes to aligning stakeholders, supporting implementation and ensuring sustainable adoption of change. The ideal candidate combines strong process management expertise with business analysis, project management, change management, and continuous improvement capabilities, acting as a bridge between business, operations, and technology.

You'll Be Focused In

• Lead transformation and process improvement initiatives from assessment through implementation and adoption, both locally and cross-countries
• Facilitate workshops and working sessions independently with stakeholders to define solutions, align expectations and drive decisions across multiple teams and functions
• Model and document processes using BPMN and established Business Process Management practices
• Analyze existing processes (AS-IS), identifying cycle times, inefficiencies, risks, bottlenecks and improvement opportunities
• Translate business challenges and operational needs into structured requirements and improvement initiatives
• Identify opportunities for digitalization, automation and workflow optimization
• Assess the operational impact of proposed solutions and ensure alignment with business objectives
• Prioritize improvement opportunities based on business value, risk and operational impact
• Design future-state processes (TO-BE) aligned with business objectives, governance requirements and operational needs
• Define process KPIs and performance metrics
• Establish monitoring mechanisms to track process performance over timeSupport the implementation of transformation initiatives

In Order To Succeed You Will Need

• Higher education degree in Management, STEM or a related field
• 3+ years of experience in Business Transformation, Project Management, Process Improvement, and Operational Excellence
• Proven experience leading process improvement and process governance initiatives
• Strong knowledge in BPMN 2.0
• Knowledge in BTM² (nice to have)
• Familiarity with emerging technologies, particularly Artificial Intelligence (AI), and their application in process transformation and automation
• Lean / Six Sigma knowledge or certification
• Knowledge in change management
• Strong analytical and problem-solving skills
• Ability to structure ambiguity and transform complex challenges into pragmatic solutions
• Excellent communication and facilitation skills
• Ability to influence stakeholders

Company Benefits

• Flex allowance: 720€/year (60€ per month x12)
• Performance bonus
• Health insurance extendable to your household
• Wellbeing program extendable to your household
• Smartphone & phone data plan
• Discounts on VW Group cars and special financing conditions

Cool Things You'll Experience In Our Work Environment

• Tailored remote-friendly setup for every team's vibe!
• Flexible working hours
• Multicultural reality with + 30 different nationalities
• Pet friendly environment
• Boost your career with our internal mobility program, focused on your personal & professional growth
• Mix and mingle across teams for idea-sharing and bonding

About VW Group Digital Solutions [Portugal]

Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.

At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.

Our main areas of focus: vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.

Ready to #ExploreNewRoads? Join us!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.