Business Process Transformation Specialist - Temporary Contract

Digital Solutions; Lisboa; Presencial; EUR 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Home office equipment 1200€

Flex allowance 720€/year

Performance bonus

Health insurance

Wellbeing program

Smartphone & data plan

Resumo da oferta

VW Group Digital Solutions [Portugal] is seeking an experienced Business Transformation Specialist to cover a maternity leave for approximately 12 months. You will lead cross‑functional transformation initiatives across VWGDS, from assessment to adoption, acting as a bridge between business, operations and technology.

The role requires strong process‑management, project management, and change management capabilities, with expertise in BPMN 2.0 and a mindset toward continuous improvement and

Qualificações

• Higher education degree in Management, STEM or a related field.
• 3+ years of experience in Business Transformation, Project Management, Process Improvement, and Operational Excellence.
• Proven experience leading process improvement and governance initiatives.
• Strong knowledge in BPMN 2.0.
• Knowledge in BTM² (nice to have).
• Familiarity with emerging technologies, particularly AI, and their application in process transformation and automation.
• Lean / Six Sigma knowledge or certification.
• Knowledge in change management.
• Strong analytical and problem‑solving skills.
• Ability to structure ambiguity and transform complex challenges into pragmatic solutions.
• Excellent communication and facilitation skills.
• Ability to influence stakeholders.

Responsabilidades

• Lead transformation and process improvement initiatives from assessment through implementation and adoption, both locally and cross‑countries.
• Facilitate workshops and sessions with stakeholders to define solutions and drive decisions.
• Model and document processes using BPMN and BPM practices.
• Analyze AS‑IS processes, identify cycle times, inefficiencies, risks and improvements.
• Translate business needs into structured requirements and initiatives.
• Identify opportunities for digitalization, automation and workflow optimization.
• Assess operational impact of proposed solutions and align with business objectives.
• Prioritize improvements based on value, risk and impact.
• Design TO‑BE processes aligned with governance and needs.
• Define process KPIs and monitor performance over time.
• Support implementation of transformation initiatives.

Conhecimentos

Process improvement

Project management

Change management

BPMN 2.0

AI familiarity

Lean / Six Sigma

Analytical skills

Stakeholder management

Communications & facilitation

Problem solving

Ability to deal with ambiguity

Formação académica

Higher education degree in Management, STEM or related field

Ferramentas

BTM²

Descrição da oferta de emprego

About the Role

This is a temporary position to cover a maternity leave, with an expected duration of approximately 12 months under an uncertain term employment contract. We are looking for an experienced Business Transformation Specialist to join the Integrated Management Systems team and lead cross‑functional process transformation initiatives across VWGDS. The role spans the full transformation lifecycle, from understanding business challenges and redesigning processes to aligning stakeholders, supporting implementation and ensuring sustainable adoption of change. The ideal candidate combines strong process‑management expertise with business analysis, project management, change management, and continuous improvement capabilities, acting as a bridge between business, operations, and technology.

You’ll be focused in:

• Lead transformation and process improvement initiatives from assessment through implementation and adoption, both locally and cross‑countries
• Facilitate workshops and working sessions independently with stakeholders to define solutions, align expectations and drive decisions across multiple teams and functions
• Model and document processes using BPMN and established Business Process Management practices
• Analyze existing processes (AS‑IS), identifying cycle times, inefficiencies, risks, bottlenecks and improvement opportunities
• Translate business challenges and operational needs into structured requirements and improvement initiatives
• Identify opportunities for digitalization, automation and workflow optimization
• Assess the operational impact of proposed solutions and ensure alignment with business objectives
• Prioritize improvement opportunities based on business value, risk and operational impact
• Design future‑state processes (TO‑BE) aligned with business objectives, governance requirements and operational needs
• Define process KPIs and performance metrics
• Establish monitoring mechanisms to track process performance over time
• Support the implementation of transformation initiatives

In order to succeed you will need:

• Higher education degree in Management, STEM or a related field
• 3+ years of experience in Business Transformation, Project Management, Process Improvement, and Operational Excellence
• Proven experience leading process improvement and process governance initiatives
• Strong knowledge in BPMN 2.0
• Knowledge in BTM² (nice to have)
• Familiarity with emerging technologies, particularly Artificial Intelligence (AI), and their application in process transformation and automation
• Lean / Six Sigma knowledge or certification
• Knowledge in change management
• Strong analytical and problem‑solving skills
• Ability to structure ambiguity and transform complex challenges into pragmatic solutions
• Excellent communication and facilitation skills
• Ability to influence stakeholders

Company benefits

• 1200€ to equip your home office
• Flex allowance: 720€/year (60€ per month ×12)
• Performance bonus
• Health insurance
• Wellbeing program extendable to your household
• Smartphone & phone data plan

Cool things you’ll experience in our work environment

• Tailored remote‑friendly setup for every team's vibe
• Flexible working hours
• Multicultural reality with +30 different nationalities
• Pet friendly environment
• Boost your career with our internal mobility program, focused on your personal & professional growth
• Mix and mingle across teams for idea‑sharing and bonding

About VW Group Digital Solutions [Portugal]

Technology‑driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.

At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.

Our main areas of focus: vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.

Ready to #ExploreNewRoads? Join us!