Brand Experience Store Manager — Lead Growth & Service

Tory Burch LLC; Lisboa; In loco; EUR 38.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount

Executive coaching

Paid volunteer days

Sample sale access

Descrizione del lavoro

Tory Burch LLC is seeking a Store Manager to act as the brand ambassador and drive a high-performing luxury store in a fast-paced environment. You will lead a team to deliver exceptional client experiences, manage store operations, and uphold brand standards.

In this role, you will balance strategic, operational, and people leadership to achieve financial targets while fostering professional growth and a collaborative team culture. Strong coaching and organizational skills are essential.

Competenze

• Undergraduate degree required, business or fashion-related preferred.
• 5+ years experience in luxury or service-driven environment.
• Proven track record in delivering exceptional client experiences and driving store results.

Mansioni

• Achieve financial targets through strategic approach and measurable statistics.
• Lead by example to build strong client relationships and a high-performing sales team.
• Develop and implement client outreach initiatives to drive repeat and new business.
• Coach on sales, product knowledge, and customer service to ensure top-tier experiences.
• Manage store expenses, payroll, and inventory to optimize profitability.
• Foster growth through training, performance feedback, and succession planning.

Conoscenze

Client relationships

Sales leadership

People management

Brand stewardship

Operational excellence

Formazione

Undergraduate degree (business or fashion related)

Strumenti

POS system

Epicor/Web-IM

Client Book

Excel

Word

iPad

Descrizione del lavoro

Tory Burch LLC is seeking a Store Manager to act as the brand ambassador and drive a high-performing luxury store in a fast-paced environment. You will lead a team to deliver exceptional client experiences, manage store operations, and uphold brand standards.

In this role, you will balance strategic, operational, and people leadership to achieve financial targets while fostering professional growth and a collaborative team culture. Strong coaching and organizational skills are essential.