Brand Ambassador Bartender: Create Memorable Guest Moments

Staycity Group; Lisboa; On-site; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Flexible working patterns

Bonus scheme that rewards high Perform

Discounted rates for overnight stays

Refer and earn scheme - earn up to £/€

Education Support to help you foster

Volunteer days: 2 paid volunteer days

EAP: Support for you and your family

Job summary

Wilde in Lisbon is seeking a guest-focused team member to become the face of Wilde, delivering warm, personalised hospitality and representing our brand with pride.

Master communication and teamwork to create memorable guest experiences, anticipate needs, and ensure a welcoming atmosphere across every shift.

We offer flexible working patterns, a bonus scheme based on performance, and staff benefits including discounts on stays and volunteer days.

Qualifications

• Prior experience in a similar role is helpful but full training will be provided!

Responsibilities

• Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.
• Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors.
• Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.
• Set the Mood: You’re responsible for creating the perfect atmosphere—whether adjusting the lighting, lifting the volume, or ensuring everything is pristine. You understand that the little details matter.
• Master Every Shift: Whether you're opening, swinging, or closing, you’re in control—keeping operations seamless and collaborating with your team to ensure nothing is overlooked.
• Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home.
• Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression.
• Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.
• Show Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
• Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.

Skills

Customer service

Job description

Wilde in Lisbon is seeking a guest-focused team member to become the face of Wilde, delivering warm, personalised hospitality and representing our brand with pride.

Master communication and teamwork to create memorable guest experiences, anticipate needs, and ensure a welcoming atmosphere across every shift.

We offer flexible working patterns, a bonus scheme based on performance, and staff benefits including discounts on stays and volunteer days.